Customer Service Team Leader
Morgan Consulting Idibu ·www.morganconsulting.com.au
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About the company
Join a dynamic and rapidly growing organisation representing multiple major equipment brands across Australia. Supplying sign, digital and display equipment and solutions, they pride themselves on delivering exceptional products and services, with a strong commitment to innovation, customer satisfaction, and industry leadership.
About the role
A need has arisen for an experienced Customer Service Team Leader to take join their small but happy team based in the western suburbs of Melbourne.
In this dynamic, challenging and “hands on” role you will be responsible for:
As the ideal candidate and to make the transition as smooth as possible, you will possess the following key attributes:
Aside from an attractive remuneration package commensurate with your experience, benefits include being surrounded by a fun, inclusive team with extensive knowledge and the opportunity to further develop your career with this genuine industry leader.
How to apply
To be a part of this successful and dynamic team, please click on the “Apply Now” button and attach a copy of your resume quoting reference number 72708TH.
Join a dynamic and rapidly growing organisation representing multiple major equipment brands across Australia. Supplying sign, digital and display equipment and solutions, they pride themselves on delivering exceptional products and services, with a strong commitment to innovation, customer satisfaction, and industry leadership.
About the role
A need has arisen for an experienced Customer Service Team Leader to take join their small but happy team based in the western suburbs of Melbourne.
In this dynamic, challenging and “hands on” role you will be responsible for:
- Managing a small but happy and experienced team
- Serving customers over the counter
- Answering incoming enquiries regarding stock availability, deliveries and pricing
- Providing quotes to customers via phone or email
- Making a couple of outbound calls a day to existing customers to ensure their needs are being met
- Inputting sales orders
- Coordinating with warehouse staff to ensure customer delivery expectations are met
- Analysis of stock availability using system reports.
- Maintenance of customer information regarding orders held in the system
As the ideal candidate and to make the transition as smooth as possible, you will possess the following key attributes:
- Previous customer service team leadership experience ideally within the signwriting, print, labels or closely related industry
- Be a team player that is willing to roll up their sleeves and get involved in the day to day running of the business
- An ability to coach, mentor and develop people
- Excellent communication, time management and customer service skills
- Above average computer literacy with excellent attention to detail
- Reliable and honest and is someone that can own their mistakes
Aside from an attractive remuneration package commensurate with your experience, benefits include being surrounded by a fun, inclusive team with extensive knowledge and the opportunity to further develop your career with this genuine industry leader.
How to apply
To be a part of this successful and dynamic team, please click on the “Apply Now” button and attach a copy of your resume quoting reference number 72708TH.
Frequently asked questions
Who is hiring for the Customer Service Team Leader role?
Morgan Consulting Idibu is hiring for the Customer Service Team Leader position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Team Leader job located?
The Customer Service Team Leader role with Morgan Consulting Idibu is based in Laverton North, VIC, AU.
What does the Customer Service Team Leader role pay?
Morgan Consulting Idibu lists the Customer Service Team Leader role at AUD 85,000–90,000 per year.
Is the Customer Service Team Leader role full-time or contract?
This is a full time position at Morgan Consulting Idibu.
What experience level is the Customer Service Team Leader role?
The Customer Service Team Leader position is aimed at mid-level candidates.
How do I apply for the Customer Service Team Leader role at Morgan Consulting Idibu?
Apply directly on Morgan Consulting Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.