Systems Analyst

Ready to use your tech skills to make a real, human impact? Most IT roles keep you chained to a desk. This one puts you right at the heart of our care homes, using technology to empower the incredible people who care for others. We are looking for a brilliant, people-focused Systems Analyst to champion the systems that keep our care homes running smoothly. If you are a rare breed who loves diving into data just as much as you love coaching a team, this is the role you’ve been waiting for. The Vital Details Salary: £45,000 – £50,000 Location: Home-based with travel to our care homes (or you can work from our friendly Support Office in Essex if you prefer!) What You’ll Be Doing You won't just be pushing buttons; you'll be driving change. As our Systems Analyst, you will bridge the gap between complex software and everyday care. Lead the Rollout: Spearhead the implementation and optimization of vital operational systems (including platforms like Medicare) across our portfolio. Empower the Team: Be the friendly, confident face of our tech. You'll deliver hands-on training and coaching to our care home staff, ensuring they feel supported and confident. Drive Efficiency: Work closely with operational teams to find clever ways to improve day-to-day efficiencies through technology. Dive into the Data: Monitor system performance, analyze reports, spot trends, and identify exciting opportunities for improvement. Solve Problems: Provide ongoing troubleshooting and support, ensuring user adoption is smooth, successful, and frustration-free. About You We are looking for someone who is as approachable as they are analytical. To thrive in this role, you will need: The Experience: A background in implementing or supporting healthcare or care home systems. (If you have direct experience within the care sector, we really want to hear from you!) The Skills: Strong IT and analytical capabilities, with a knack for turning complex reports into clear, actionable insights. The Voice: Excellent communication skills. You are a confident, patient trainer who can explain technical concepts to non-technical people with ease. The Spirit: A willingness to hit the road! You love a change of scenery and are happy to travel regularly to our different services to support the teams in person. Sound like you? If you are ready to step into a gripping, dynamic role where your IT skills directly support the delivery of exceptional care, we would love to meet you. Apply today! INDHP