Junior IT Officer

Job Summary

An exciting opportunity has arisen for a Junior IT Solutions Officer on behalf of a well-established organisation within the financial services sector. This role is ideally suited to an early-career IT professional or recent graduate looking to build technical expertise in a fast-paced, professional environment. You will support business applications, technology systems, digital initiatives, and end users while contributing to the smooth operation and continuous improvement of IT services.

Company Information

Join a respected and growing organisation operating within the banking and financial services industry. The business is committed to innovation, collaboration, and operational excellence, with a strong focus on leveraging technology to enhance customer experience and business performance.

You will become part of a supportive technology team that works closely with stakeholders across the organisation to deliver reliable IT solutions, drive digital transformation, and maintain high service standards. This is an excellent opportunity to develop your career while working alongside experienced professionals in a collaborative environment.

Responsibilities and Duties

As the Junior IT Solutions Officer, you will:

• Provide first-line support for business applications and technology systems.
• Troubleshoot and assist with resolving software, application, and system-related issues.
• Support system testing, upgrades, implementations, and technology enhancements.
• Assist with user account administration and access management activities.
• Deliver technical support and guidance to employees across the organisation.
• Maintain accurate IT documentation, procedures, and system records.
• Contribute to IT projects, digital transformation initiatives, and process improvement activities.
• Liaise with external vendors and support cybersecurity, compliance, business continuity, and onboarding activities.

Qualifications and Skills

To be successful in this role, you should have:

• An Associate's Degree or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Between 1 and 3 years of IT experience, or be a recent graduate with relevant internships or project experience.
• Experience supporting Microsoft 365 applications and business systems would be advantageous.
• Strong problem-solving and analytical skills.
• A good understanding of business applications and technology systems.
• Excellent communication and customer service skills.
• Strong organisational and time-management abilities.
• The ability to work independently, collaborate within a team, and demonstrate a willingness to learn and develop new technical skills.

Benefits and Perks

In return, you will have the opportunity to:

• Join a forward-thinking organisation undergoing an exciting period of growth and transformation.
• Develop your IT career within the financial services sector.
• Gain exposure to enterprise technology systems, digital initiatives, and business-critical applications.
• Work alongside experienced professionals in a supportive and collaborative environment.
• Contribute directly to technology improvements and operational excellence initiatives.
• Expand your technical knowledge through hands-on project involvement and continuous learning opportunities.
• Be part of a culture that values innovation, teamwork, and professional development.

This role is only open to Caymanian candidates and only suitable applications will be considered and contacted.