What’s in it for you?

Step into a high-impact clinical support role with one of the world’s most trusted medical technology providers. You’ll play a key part in supporting advanced infusion technology across major hospital networks — delivering training, supporting implementations, and ensuring clinicians feel confident using high‑tech infusion pumps in critical care environments.

Financials: Competitive salary $90,000 – $100,000 + superannuation (pro‑rated for part‑time).

Flexibility: Part‑time role, 3–4 days per week, with autonomy to manage your schedule across multiple hospital sites.

Mobility: Travel between Sydney and Canberra, with additional national trips as required.

Growth: Full product training, ongoing professional development, and the opportunity to build deep expertise in infusion technology.

Impact: Directly contribute to improved patient outcomes, safer workflows, and better clinical practice.

Culture: Supportive, values-driven team environment within a global organisation committed to advancing healthcare.

Key responsibilities

You’ll be the clinical expert supporting infusion technology across hospital departments, ensuring safe, confident, and effective use of devices in critical care settings.

Train & Educate: Deliver high-quality clinical training, product demonstrations, and hands-on end-user education post‑installation.

Support Implementations: Assist with go‑lives, clinical rollouts, and workflow optimisation across ICU, theatres, ED, oncology, and general wards.

Troubleshoot: Provide real-time clinical support, problem-solving, and guidance to nursing teams and hospital stakeholders.

Engage Clinicians: Build strong relationships with clinical educators, nurses, procurement teams, and department leaders.

Collaborate: Work closely with national service, commercial, and applications teams to ensure seamless customer support.

Report: Maintain accurate records of training, customer interactions, and clinical feedback in line with regulatory and safety standards.

The Company

Our client is a globally recognised leader in infusion technology, delivering cutting-edge solutions that support critical care, anaesthesia, oncology, and broader hospital workflows. With a strong presence across Australia and a growing national footprint, they invest heavily in innovation, customer support, and clinical excellence.

Community: A global organisation committed to improving patient outcomes through advanced medical technology. Collaboration: Work alongside clinical applications specialists, service engineers, and commercial teams in a high-performing national network.

Stability: A well-established brand with long-term partnerships across public and private hospitals.

Momentum: Significant investment behind their infusion technology strategy, creating strong opportunities for growth and development.

Your skills and experience

Clinical Background: Nursing, clinical education, biomedical science, or medical device applications.

Hospital Experience: ICU, theatres, ED, oncology, or similar high-acuity environments (highly desirable). Communication: Confident presenter with excellent communication skills and the ability to train clinical staff. Autonomy: Comfortable working independently across multiple hospital sites.

Professionalism: Calm, solutions-focused approach in clinical environments. Mobility: Willingness to travel interstate (primarily Sydney ↔ Canberra) and nationally as required.

Eligibility: Full working rights in Australia.

You will stand out if you have

Experience: Previous exposure to infusion technology, medical device support, or clinical troubleshooting.

Skills: Understanding of workflow optimisation, regulatory standards, and hospital safety requirements.

Advantage: Experience supporting medical devices in critical care or high-acuity departments.

How to apply

To apply for this role, please submit your resume using the ‘Apply Now’ button. Applications will be reviewed as they are received.

For more details about this opportunity or similar roles, feel free to contact me for a confidential discussion on 03 9283 9099.

We appreciate all applications, but only shortlisted candidates will be contacted.

#SCR-steele-baillie