Business Analyst - Digital

Method Recruitment Bullhorn ·www.methodrecruitment.com.au

Location Melbourne, Victoria, Australia
Type Full time
Level Mid
Source Shazamme
1 Open
Apply direct
Business Analyst - Digital Delivery
We're partnering with a leading financial services organisation to source an experienced Business Analyst to join a large-scale digital transformation program focused on delivering a seamless, customer-centric experience across multiple digital channels.
This is an exciting opportunity to work within cross-functional Agile squads, helping shape and deliver solutions that enhance how customers interact with the business. You'll play a key role in bridging the gap between business and technology, translating strategic objectives into actionable requirements and supporting the successful delivery of critical initiatives.

Key Responsibilities
  • Translate strategic business needs into clear, actionable requirements to support solution design and delivery.
  • Engage with stakeholders across business and technology teams to build strong relationships and drive successful outcomes.
  • Document business processes, business rules, requirements, dependencies, risks and benefits.
  • Support end-to-end delivery while ensuring governance, risk and operational considerations are incorporated throughout the analysis process.
  • Work closely with Product Owners to support backlog refinement, prioritisation, options analysis and benefits realisation activities.
  • Produce high-quality business requirements, epics, user stories and acceptance criteria.
  • Collaborate with Agile Delivery Leads, technical teams and delivery squads to ensure successful implementation of solutions.
  • Define and document functional, non-functional, technical and integration requirements.
  • Facilitate workshops and requirements gathering sessions with a diverse range of stakeholders.
Skills & Experience
  • Proven experience as a Business Analyst delivering complex business and technology transformation initiatives.
  • Experience working on digital delivery programs, ideally involving customer-facing platforms, digital channels or customer experience transformation.
  • Strong stakeholder management and communication skills, with the ability to influence outcomes across complex environments.
  • Demonstrated experience working in Agile delivery environments, with exposure to Waterfall methodologies advantageous.
  • Strong requirements elicitation, process mapping and documentation capabilities.
  • Experience writing epics, user stories and detailed business requirements.
  • Proficiency with Jira, Confluence, Microsoft Office 365 and process modelling tools such as Visio or draw.io.
  • Ability to work effectively within fast-paced, cross-functional delivery teams.
  • Relevant tertiary qualifications in Information Systems, Computer Science or a related discipline.
What's on Offer
  • 12-month FTC opportunity
  • Melbourne CBD location with flexible working arrangements
  • Opportunity to contribute to a high-profile digital transformation program
  • Collaborative and supportive Agile delivery environment
  • Exposure to a broad range of stakeholders across business and technology functions
If you're an experienced Business Analyst with a passion for digital transformation and customer experience, we'd love to hear from you.

For more information please email me at charlie.bird@methodrecruitment.com


Frequently asked questions

Who is hiring for the Business Analyst - Digital role?
Method Recruitment Bullhorn is hiring for the Business Analyst - Digital position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Analyst - Digital job located?
The Business Analyst - Digital role with Method Recruitment Bullhorn is based in Melbourne, VIC, AU.
Is the Business Analyst - Digital role full-time or contract?
This is a full time position at Method Recruitment Bullhorn.
What experience level is the Business Analyst - Digital role?
The Business Analyst - Digital position is aimed at mid-level candidates.
How do I apply for the Business Analyst - Digital role at Method Recruitment Bullhorn?
Apply directly on Method Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct