Advice Services Manager

Harris Hill ·www.harrishill.co.uk

Location London, Greater London, England
Work type Hybrid
Salary GBP 36,565 / year
Type Full time
Level Mid
Source Shazamme
Operations, Admin & Support Position Level - Manager Salary Survey - Operations
Apply direct
Advice Services Manager
10-Month FTC | 4 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start

I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.

This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future
service development.

You’ll also maintain a small caseload to stay connected to frontline support and community needs.

Key Responsibilities
  • Lead and support advice staff and volunteers across multiple sites
  • Ensure high-quality, compliant advice delivery
  • Oversee case management, reporting and service outcomes
  • Drive service improvements and quality assurance
  • Support training, safeguarding and team development
  • Work closely with senior leadership on service growth and impact

About You
  • Experience managing advice services within the charity/community sector
  • Strong knowledge of welfare benefits, housing, debt or immigration
  • Skilled in team leadership, service improvement and reporting
  • Confident using case management systems and data
  • Organised, proactive and community-focused

Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation.

If you have the above skills and experience and are immediately available, please apply online today!

Frequently asked questions

Who is hiring for the Advice Services Manager role?
Harris Hill is hiring for the Advice Services Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Advice Services Manager job located?
The Advice Services Manager role with Harris Hill is based in London, GB. The role is hybrid-friendly.
Is the Advice Services Manager role remote?
Yes — the Advice Services Manager position at Harris Hill is hybrid. Candidates based in GB are preferred.
What does the Advice Services Manager role pay?
Harris Hill lists the Advice Services Manager role at up to GBP 36,565 per year.
Is the Advice Services Manager role full-time or contract?
This is a full time position at Harris Hill.
What experience level is the Advice Services Manager role?
The Advice Services Manager position is aimed at mid-level candidates.
How do I apply for the Advice Services Manager role at Harris Hill?
Apply directly on Harris Hill's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct