Project and Support Engineer

Christy Media VINCERE ·christy-media.com

Location United States
Work type Remote
Type Full time
Level Mid
Source Shazamme
Media Manufacturers & Vendors
Apply direct

We are working with a leading global technology company that delivers mission-critical software solutions to the broadcast industry, supporting thousands of TV channels worldwide.

They are now looking to hire a Project and Support Engineer to support a growing portfolio of North American customers and projects.

This is a fully remote role, requiring someone based in the North American time zone.

The Role

You will play a key role across both project delivery and customer support, including:
- Installing, configuring and commissioning software solutions
- Supporting customers by diagnosing and resolving technical issues
- Working closely with development teams to replicate issues and support fixes
- Delivering multiple concurrent projects and ensuring successful system deployment
- Providing training and technical guidance to customers

What We’re Looking For

  • Experience in broadcast, media, or similar technical environments

  • Strong technical troubleshooting and analytical skills

  • Experience working in customer-facing support or project roles

  • Ability to work independently and manage responsibilities with minimal supervision

  • Strong communication skills

Additional Experience (Beneficial)

  • Knowledge of Windows Server, SQL, networking, or similar technologies

  • Familiarity with broadcast systems or media workflows

Additional Information

  • Fully remote working model

  • Opportunity to work on high-profile international projects

  • Involvement in both support and project delivery for varied experience

  • Some travel may be required

If you’re looking for a role where you can make a real impact while working on global projects, we’d love to hear from you.

Frequently asked questions

Who is hiring for the Project and Support Engineer role?
Christy Media VINCERE is hiring for the Project and Support Engineer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Project and Support Engineer job located?
The Project and Support Engineer role with Christy Media VINCERE is based in US. The role is remote-friendly.
Is the Project and Support Engineer role remote?
Yes — the Project and Support Engineer position at Christy Media VINCERE is remote. Candidates based in US are preferred.
Is the Project and Support Engineer role full-time or contract?
This is a full time position at Christy Media VINCERE.
What experience level is the Project and Support Engineer role?
The Project and Support Engineer position is aimed at mid-level candidates.
How do I apply for the Project and Support Engineer role at Christy Media VINCERE?
Apply directly on Christy Media VINCERE's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct