Manager - Business Process Excellence
Talent Groups ·www.talentgroups.com
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Hybrid Details: 3 days/week onsite
Duration: 12 months to start
Position Summary
The Manager, Business Process Excellence, provides hands-on support to develop and strengthen the Operations operating model and process frameworks that underpin the integrated management system.
The Manager, Business Process Excellence partners with process owners, leveraging industry standard frameworks and Business Process Management (BPM) best practices, to define process architecture, standardize process design, and establish process performance governance.
Major Responsibilities
Requirements / Education and Experience
Competencies/ Qualifications
Skills
Working Conditions
#LI-Hybrid
Duration: 12 months to start
Position Summary
The Manager, Business Process Excellence, provides hands-on support to develop and strengthen the Operations operating model and process frameworks that underpin the integrated management system.
The Manager, Business Process Excellence partners with process owners, leveraging industry standard frameworks and Business Process Management (BPM) best practices, to define process architecture, standardize process design, and establish process performance governance.
Major Responsibilities
- Collaborate with key functions, such as Technical Operations and EHSS, to identify current processes, map to process frameworks, and assess process maturity.
- Define and govern standards for process hierarchy, taxonomy and BPMN-aligned process mapping.
- Facilitate workshops to discover, analyze, design, and document business processes.
- Design governance mechanism to establish performance measures and review process performance, effectively monitoring and controlling implemented standards.
- Identify and support delivery of targeted process improvement opportunities.
- Support effective use of enabling systems (e.g. Signavio) and ensures compliance with GxP, FDA regulations and other pharmaceutical industry standards.
Requirements / Education and Experience
- Bachelor’s degree in Business, Engineering, or a related discipline
- 8-10 years of experience in pharmaceutical operations, supply chain management, technical operations, and/or business process management
- Experience with Microsoft Office Suite, SAP Signavio (or similar process mapping tools), document and learning management systems
Competencies/ Qualifications
Skills
- Process mapping and modelling using standardized frameworks (e.g., BPMN)
- Facilitating cross-functional workshops and improvement initiatives
- Project management
- Developing and governing process hierarchies
- Supporting process change through communication and training
- Evaluating and improving process performance
- Process Management
- Process architecture (APQC Process Classification Frameworks, a plus)
- Change management practices
- Process-oriented and analytical
- Collaborative and team-driven
- Effective communicator across levels
- Results-focused with a continuous improvement mindset
Working Conditions
- Hybrid role—on-site presence expected three days per week
- Travel Expected 15%
#LI-Hybrid
Frequently asked questions
Who is hiring for the Manager - Business Process Excellence role?
Talent Groups is hiring for the Manager - Business Process Excellence position, a Shazamme client. Apply directly on the employer's career site.
Where is the Manager - Business Process Excellence job located?
The Manager - Business Process Excellence role with Talent Groups is based in Waltham, MA, US. The role is hybrid-friendly.
Is the Manager - Business Process Excellence role remote?
Yes — the Manager - Business Process Excellence position at Talent Groups is hybrid. Candidates based in US are preferred.
What does the Manager - Business Process Excellence role pay?
Talent Groups lists the Manager - Business Process Excellence role at USD 65–70 per hour.
Is the Manager - Business Process Excellence role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Manager - Business Process Excellence role?
The Manager - Business Process Excellence position is aimed at mid-level candidates.
How do I apply for the Manager - Business Process Excellence role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.