Claims Co-Ordinator

Design and Build ·www.search-4.com.au

Location QLD - Brisbane, QLD, Australia
Salary AUD 68,000 - 75,000 / year
Type Full time
Level Mid
Source Shazamme
Construction
Apply direct
Brisbane | $68k–$75k package | Full-time
Are you organised, customer-focused and thrive in a fast-paced environment?

We’re currently recruiting Claims Coordinators on behalf of a well-established client within the insurance industry. This is a great opportunity for someone looking to build a career in insurance, claims or administration, with full training provided.

You don’t need previous insurance or claims experience, we’re more interested in finding people who are proactive, organised, confident communicating with customers and able to work well under pressure.

About the role
As a Claims Coordinator, you’ll manage your own portfolio of claims, working closely with customers, trades, assessors and other stakeholders to ensure claims are progressed efficiently and within required timeframes.

The role can be very fast-paced, with quick turnaround times and a high volume of work, so you’ll need to be comfortable juggling multiple priorities and working towards clear KPIs.

Your day-to-day responsibilities will include:
  • Managing your own portfolio of insurance claims from start to finish
  • Coordinating with customers, trades, assessors and other stakeholders
  • Following up outstanding information and progressing claims
  • Managing a high volume of claims and meeting strict turnaround times
  • Working towards and maintaining high KPIs
  • Providing a high level of customer service throughout the claims process
  • Updating systems and maintaining accurate claim records
What we’re looking for
We’re open to candidates without insurance or claims experience and can provide full training.

Ideally, you’ll have:
  • Previous administration or customer service experience
  • Strong communication and organisational skills
  • The ability to manage multiple tasks and competing priorities
  • A proactive and solutions-focused approach
  • Confidence working in a fast-paced, high-volume environment
  • Strong attention to detail
  • The ability to work towards KPIs and deadlines
Most importantly, we’re looking for someone with the right attitude and willingness to learn.

What’s on offer?
  • $68k–$75k package, depending on experience
  • Full training provided
  • Monday to Friday
  • Choice of 7am–4pm or 8am–5pm shifts
  • Opportunity to build a career within the insurance industry
  • Supportive team environment
If you’re looking for your next opportunity and think you’d be suited to a role where no two days are the same, I’d love to hear from you.

Apply now or reach out for a confidential conversation about the role.

Frequently asked questions

Who is hiring for the Claims Co-Ordinator role?
Design and Build is hiring for the Claims Co-Ordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Claims Co-Ordinator job located?
The Claims Co-Ordinator role with Design and Build is based in QLD - Brisbane, QLD, AU.
What does the Claims Co-Ordinator role pay?
Design and Build lists the Claims Co-Ordinator role at AUD 68,000–75,000 per year.
Is the Claims Co-Ordinator role full-time or contract?
This is a full time position at Design and Build.
What experience level is the Claims Co-Ordinator role?
The Claims Co-Ordinator position is aimed at mid-level candidates.
How do I apply for the Claims Co-Ordinator role at Design and Build?
Apply directly on Design and Build's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct