Customer Support Administrator
Public Sector People ·www.search-4.com.au
Apply direct
Public Sector People are partnering with a local government organisation to recruit for an Customer Support Administrator.
Contract: 3 months | Immediate Start
Hourly Pay Rate: $45 p/h + Super
Responsibilities:
Essential:
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
Contract: 3 months | Immediate Start
Hourly Pay Rate: $45 p/h + Super
Responsibilities:
- Support members of the public with navigating and using the new online booking platform.
- Promote the use of the new system and assist customers who may be less confident with digital bookings.
- Respond to customer enquiries via phone, email and face-to-face interactions.
- Provide on-site support at key parks and reserves during the initial launch, as well as office-based customer support.
- Engage directly with the community in parks and open spaces, acting as a friendly concierge and ambassador for the new booking system.
- Identify and record common customer questions, issues and feedback to help Council improve the overall customer experience.
Essential:
- Current driver's licence is essential
- 2+ years experience in an administration support role within local government or working in a politically sensitive environment
- Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
Frequently asked questions
Who is hiring for the Customer Support Administrator role?
Public Sector People is hiring for the Customer Support Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Support Administrator job located?
The Customer Support Administrator role with Public Sector People is based in NSW - Sydney, NSW, AU.
What does the Customer Support Administrator role pay?
Public Sector People lists the Customer Support Administrator role at AUD 40–45 per hour.
Is the Customer Support Administrator role full-time or contract?
This is a full time position at Public Sector People.
What experience level is the Customer Support Administrator role?
The Customer Support Administrator position is aimed at mid-level candidates.
How do I apply for the Customer Support Administrator role at Public Sector People?
Apply directly on Public Sector People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.