Technology Services Specialist
Talent Groups ·www.talentgroups.com
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Duration: 2 months to start
Job Description
This is an entry-level Field Services position with the following responsibilities:
Job Description
This is an entry-level Field Services position with the following responsibilities:
- Service Tickets: Install, configure, and maintain workstations, printers, mobile devices, and peripheral equipment.
- Deployment: Perform application updates and patches as needed, and provide floor support through regular rounding.
- Customer Service: Deliver excellent, personalized service to ensure customer satisfaction and build trusted relationships.
- Collaboration: Work with other Field Services teams, Nursing teams, and Server teams to escalate and resolve issues.
- Communication: Clearly explain issues, solutions, and instructions to customers.
- Time Management: Effectively manage multiple tasks and service appointments within scheduled timeframes.
- Technical Documentation: Read and interpret technical manuals, blueprints, and schematics.
- Adaptability: Adjust to new technologies, tools, and varying work environments and conditions.
- Self-Sufficiency: Work independently on ticket resolution and troubleshooting activities.
- Teamwork: Contribute effectively to team-based projects while supporting shared goals and outcomes.
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Frequently asked questions
Who is hiring for the Technology Services Specialist role?
Talent Groups is hiring for the Technology Services Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Technology Services Specialist job located?
The Technology Services Specialist role with Talent Groups is based in New York, NY, US.
What does the Technology Services Specialist role pay?
Talent Groups lists the Technology Services Specialist role at USD 21–31 per hour.
Is the Technology Services Specialist role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Technology Services Specialist role?
The Technology Services Specialist position is aimed at mid-level candidates.
How do I apply for the Technology Services Specialist role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.