ServiceNow Architect - Baseline Clearance Required

Paxus ·www.paxus.com.au

Location Melbourne CBD, Victoria, Australia
Work type Hybrid
Salary AUD 800 - 850 / month
Type Full time
Level Mid
Source Shazamme
Government
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ServiceNow Architect – Mid Level | Multiple Locations | Hybrid (3 days onsite) | NV1 Security Clearance Required

  • Level: Mid Level
  • Location: Melbourne, Canberra, Sydney, Brisbane
  • Work Setup: Hybrid (3 days in office)
  • Clearance: NV1 preferred (or equivalent clearance)

We are seeking an experienced ServiceNow Architect to lead solution design and architecture across enterprise ServiceNow environments.

In this role, you will design and define end-to-end ServiceNow architecture aligned with ITSM and enterprise standards, providing technical leadership across implementation, integration, and platform governance.

Key Responsibilities

  • Design ServiceNow architecture aligned to business and ITSM standards
  • Lead solution design across ITSM, ITOM, ITAM, HRSD (as applicable)
  • Provide architectural guidance on configuration, customisation, and integrations
  • Define integration patterns with external systems and platforms
  • Ensure solutions meet security, scalability, and performance requirements
  • Collaborate with stakeholders, developers, and delivery teams to translate requirements into solutions
  • Review and approve technical designs and development outputs
  • Establish and enforce ServiceNow best practices and governance
  • Support roadmap planning and continuous platform improvement

Required Skills & Experience

  • 5+ years’ ServiceNow experience, including Architect-level exposure
  • Strong understanding of ServiceNow architecture, data model, and platform capabilities
  • Experience across ITSM and related modules
  • Strong integration experience with enterprise/cloud systems
  • Knowledge of security, roles, and access controls within ServiceNow
  • ServiceNow certifications (CSA, CIS or equivalent)
  • Strong stakeholder engagement and technical leadership skills
  • Excellent problem-solving and documentation ability

If you’re interested, apply or reach out for more details.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email icardinal@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Frequently asked questions

Who is hiring for the ServiceNow Architect - Baseline Clearance Required role?
Paxus is hiring for the ServiceNow Architect - Baseline Clearance Required position, a Shazamme client. Apply directly on the employer's career site.
Where is the ServiceNow Architect - Baseline Clearance Required job located?
The ServiceNow Architect - Baseline Clearance Required role with Paxus is based in Melbourne CBD, VIC, AU. The role is hybrid-friendly.
Is the ServiceNow Architect - Baseline Clearance Required role remote?
Yes — the ServiceNow Architect - Baseline Clearance Required position at Paxus is hybrid. Candidates based in AU are preferred.
What does the ServiceNow Architect - Baseline Clearance Required role pay?
Paxus lists the ServiceNow Architect - Baseline Clearance Required role at AUD 800–850 per month.
Is the ServiceNow Architect - Baseline Clearance Required role full-time or contract?
This is a full time position at Paxus.
What experience level is the ServiceNow Architect - Baseline Clearance Required role?
The ServiceNow Architect - Baseline Clearance Required position is aimed at mid-level candidates.
How do I apply for the ServiceNow Architect - Baseline Clearance Required role at Paxus?
Apply directly on Paxus's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct