Ocean Freight Import Specialist
Alexander Appointments JobAdder ·www.alexanderappointments.com.au
Apply direct- Permanent Full Time | $75-82k base
- Eastern Suburb | Hybrid | Onsite Parking
- Supportive team environment | Long-term career opportunities
In this role, you will manage and oversee end‑to‑end import ocean freight shipments while acting as the primary point of contact for your customers.
You’ll ensure service commitments are met, build strong client relationships, and identify opportunities to add value. You will also play an important role in supporting the growth of the ocean freight function through efficient operations, accurate invoicing and continuous improvement.
You will be expected to uphold regulatory and compliance standards and respond promptly to customer issues to maintain trust and loyalty.
Key Responsibilities
- To arrange the timely and efficient handling of all required Import documentation in accordance with customer and destination requirements.
- To facilitate bookings with carriers / co-loaders and executing all pertinent shipping documentation.
- To create and confirm transport orders to ensure pickup of the shipment at origin and following up on shipment status within the Import area.
- Identifying performance issues of suppliers and proposing solutions to improve operations.
- To be a key contact for customers; handling customer inquiries and requests and assisting with customer complaints resolution.
- To proactively communication to customers regarding shipment status and exceptions.
- To manage the day-to-day Import transactional and operational requirements.
About You
- 2–5 years’ experience in ocean shipping and/or international freight forwarding, with a focus on imports.
- Experience using CargoWise (or similar freight forwarding system) – highly regarded but not essential.
- A strong drive for results, using your strengths to deliver high‑quality outcomes.
- The ability to contribute to a culture of trust, collaboration and shared purpose.
- A positive, resilient mindset with the ability to stay focused through change and challenges.
- A strong team orientation and “will to win”, looking for opportunities to learn and grow.
What next Applications will be reviewed for this role and only suitable applicants will be contacted
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts
Frequently asked questions
Who is hiring for the Ocean Freight Import Specialist role?
Alexander Appointments JobAdder is hiring for the Ocean Freight Import Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Ocean Freight Import Specialist job located?
The Ocean Freight Import Specialist role with Alexander Appointments JobAdder is based in Sydney, NSW, AU. The role is hybrid-friendly.
Is the Ocean Freight Import Specialist role remote?
Yes — the Ocean Freight Import Specialist position at Alexander Appointments JobAdder is hybrid. Candidates based in AU are preferred.
Is the Ocean Freight Import Specialist role full-time or contract?
This is a full time position at Alexander Appointments JobAdder.
What experience level is the Ocean Freight Import Specialist role?
The Ocean Freight Import Specialist position is aimed at mid-level candidates.
How do I apply for the Ocean Freight Import Specialist role at Alexander Appointments JobAdder?
Apply directly on Alexander Appointments JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.