Senior Business Analyst

Ethos Beath Chapman - Australia ·www.ethosbc.com

Location Camperdown, New South Wales, Australia
Work type Hybrid
Salary AUD 900 - 950 / month
Type Full time
Level Senior
Source Shazamme
Business Transformation & Change
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  • Senior Business Analyst
  • Ccomplaints Management Systems Implementation 
  • 12-Month Contract
  • Major Sydney University
  • Hybrid - Sydney CBD
  • Up to $950 per day + Super
An exciting opportunity exists for an experienced Senior Business Analyst to join a major Sydney university delivering a strategic enterprise-wide Complaints Management System. This high-profile transformation will implement a modern SaaS platform that supports a consistent, transparent and institution-wide approach to complaints and case management, strengthening governance, compliance and service delivery across the organisation.

Working alongside business stakeholders, technology teams and implementation partners, you'll play a key role from discovery through to implementation and business readiness.

Responsibilties
  • Leading end-to-end business analysis across the full project lifecycle.
  • Facilitating workshops, requirements gathering and business process analysis.
  • Producing current and future state process maps and operating models.
  • Supporting enterprise SaaS implementation including integration analysis, data migration, testing and business readiness.
  • Working closely with business stakeholders, SMEs, vendors and implementation partners.
  • Driving stakeholder alignment across multiple business units.
  • Supporting governance, reporting and regulatory compliance outcomes.
Key Skills and Experience
  • 10+ years' Business Analysis experience delivering complex enterprise technology projects.
  • Proven experience implementing enterprise SaaS platforms, ideally implementing a case/complaints management system.
  • Strong business process analysis, requirements elicitation and workshop facilitation skills.
  • Experience across integration, testing, data migration and operational readiness.
  • Excellent stakeholder engagement and executive communication skills.
  • Ability to navigate complex organisations and influence senior stakeholders.
  • Experience within Higher Education, Government, Case Management, Complaints Management, Governance, Risk or Regulatory environments will be highly regarded.
What's on Offer
  • 12-month contract
  • Up to $950/day + Super
  • Hybrid working environment
  • Major Sydney University
  • Enterprise-wide digital transformation
  • High-profile SaaS implementation
  • Collaborative and supportive project team

If you're an experienced Senior Business Analyst with a passion for business transformation and enterprise technology delivery, we'd love to hear from you. Please apply NOW and you will be contacted for a further chat if your profile is deemed a suitable match.

Frequently asked questions

Who is hiring for the Senior Business Analyst role?
Ethos Beath Chapman - Australia is hiring for the Senior Business Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Business Analyst job located?
The Senior Business Analyst role with Ethos Beath Chapman - Australia is based in Camperdown, NSW, AU. The role is hybrid-friendly.
Is the Senior Business Analyst role remote?
Yes — the Senior Business Analyst position at Ethos Beath Chapman - Australia is hybrid. Candidates based in AU are preferred.
What does the Senior Business Analyst role pay?
Ethos Beath Chapman - Australia lists the Senior Business Analyst role at AUD 900–950 per month.
Is the Senior Business Analyst role full-time or contract?
This is a full time position at Ethos Beath Chapman - Australia.
What experience level is the Senior Business Analyst role?
The Senior Business Analyst position is aimed at senior-level candidates.
How do I apply for the Senior Business Analyst role at Ethos Beath Chapman - Australia?
Apply directly on Ethos Beath Chapman - Australia's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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