Digital Communications Assistant

Are you a communications grad or junior advisor ready to sink your teeth into something genuinely different? This isn't a standard 9-to-5 comms role, and that's exactly what makes it exciting.
We're looking for a sharp, motivated communicator to join a fast-paced transport control room environment, where your words help keep Auckland moving.
You'll be working on the front lines of real-time network communications, drafting urgent messaging, attending incident briefings, and helping the public navigate disruptions as they happen.
  
About the Role
  
This is a hands-on communications role supporting a major transport network. You'll be responsible for delivering proactive and reactive communications across digital channels, from planned disruptions to live incidents
  
Key responsibilities include:

• Drafting and delivering high-quality communications plans
• Attending event and incident briefings to develop key messages
• Providing real-time communications support during major incidents or emergencies
• Collaborating with comms, engagement, and transport planning colleagues to ensure consistent, best-practice messaging
• Supporting digital campaigns and planned disruption communications
• Reviewing and approving travel and network communications drafted by other teams
• Producing post-incident reports and communication delivery documentation

The Hours

This role operates on a roster to support weekend and evening network activity:

• Wednesday – Friday: 12:30pm – 9:00pm
• Saturday – Sunday: 8:30am – 5:00pm

About You
  
You might be:

• A communications, journalism, or PR graduate looking for your next role
• A communications coordinator or junior advisor with 1–3 years' experience
• Someone who enjoys fast-paced environments and working as part of a close-knit team

You'll also bring:

• Strong written communication skills with the ability to adapt tone and messaging quickly
• The ability to take clear direction and act on it promptly
• A collaborative mindset and confidence to liaise with a range of stakeholders
• An interest in transport, infrastructure, or public communications (a bonus, not a must)

 What's on Offer

• 2-month initial contract - with potential for permanent pathways
• Based in Takapuna, easily accessible from the North Shore and wider Auckland
• A real opportunity to build specialist communications experience in a unique, high-impact environment

If you're ready to take on a role that's a little out of the ordinary and offers real career progression, we'd love to hear from you.
Apply now!