Mental Health Service Manager - Tweed Heads

An exciting opportunity is available for an experienced Mental Health Service Manager to lead a team in Community Living Support (CLS) program at a Local Health District level at Tweed Heads. This is a senior leadership role for someone passionate about recovery‑oriented practice, strong partnerships, and developing high‑performing teams.
  
About the role
As the Mental Health Service Manager – CLS, you will:

• Lead and oversee the CLS service, ensuring high‑quality, trauma‑informed, recovery‑oriented support for consumers
• Provide practice leadership, supervision, and coaching to frontline staff
• Ensure fidelity to the CLS model and delivery against contractual and KPI obligations
• Maintain strong partnerships with Local Health District clinicians and community stakeholders
• Contribute directly to service delivery through a small caseload and cross‑LHD communities of practice

This role balances people leadership, practice excellence, and operational accountability, with a strong focus on capability building and continuous improvement.

Key details

• Position: Mental Health Service Manager – CLS
• Award / Level: SCHADS Award – Level 6
• Location: Tweed Heads
• Employment type: Permanent, full‑time

Why Join?

• Great pay and benefits - Access to salary packaging to reduce your taxable income and increase your take home pay by up to $18,550, plus $2,650 for entertainment expenses. Enjoy novated leasing.
• Monthly Rostered Days Off (RDOs)
• Supportive organisation - you will have business partners in people and culture, finance, product and relationships, compliance, and practice integrity - so you won't have to do this alone
• Ongoing training and professional development - Grow through mentoring, skills training, and career development pathways.
• Purpose above all else - Be part of a community that values compassion, connection, and wellbeing

About you
You will bring:

• Tertiary qualifications in a relevant mental health or health discipline or Cert IV in Peer Work
• Proven experience leading a mental health service (minimum 2 years)
• Strong working knowledge of the CLS model and recovery‑oriented practice
• Exceptional communication, coaching, and stakeholder engagement skills
• Experience supervising and developing multidisciplinary teams

Experience within CLS programs and familiarity with the NSW Mental Health Act is highly regarded. Applicants with lived or carer experience of mental health challenges are encouraged to apply.
  
Probity Requirements

• National Police Check (within 3 months)
• NDIS Worker Screening Clearance
• NDIS orientation module - or willing to obtain
• Working with Children Check
• Valid NSW Drivers Licence
• Right to work in Australia