Motor Claims Handler

FRS Recruitment ·www.frsrecruitment.com

Location Dublin, Dublin, Republic of Ireland
Work type Hybrid
Salary USD 35,000 - 40,000 / year
Type Full time
Level Mid
Source Shazamme
Insurance motor claims insurance APA CIP claims administration customer service
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The Role

My client, a very well established insurer is seeking an experienced Motor Claims Handler to join their team. This is a full time, permanent, hybrid position based in Dublin South.

As the Motor Claims Handler, you will be responsible for handling and settling claims from notification through to closure, working within agreed authority limits and service standards to deliver the best outcome for both the customer and the business.

Tasks & Duties

  • Manage policy indemnity and liability issues, bringing each claim to a fair, satisfactory conclusion for both customer and the business.
  • Establish and maintain adequate claims reserves in line with prudent reserving policy.
  • Apply best-practice handling: strong attention to detail, independent decision-making, and proactive investigation - settling via the most cost-effective channel and improving the FNOL process to deliver a premium customer and employee experience.
  • Authorise claims payments within agreed authority levels.
  • Provide technical advice to customers, loss adjusters, and solicitors on claims and next steps.
  • Ensure compliance with regulatory standards, including CPC, CICA, and Data Protection requirements.
  • Work proactively to meet personal and team objectives, reflecting the Claims Department's customer-centric approach.
  • Take part in project work and ongoing training, and help identify training needs across the team.

Experience, Knowledge and Qualifications

  • Ideally a Qualified Certified Insurance Practitioner (CIP) in General Insurance or fully APA qualified at a minimum.
  • Minimum of two years' claims handling experience, ideally within motor damage claims.
  • Strong interpersonal, numerical, and communication skills (written and verbal).
  • Proven ability to drive results and adapt to innovation and change.
  • Strong planning, co-ordination, and organisational skills.
  • Sound problem-solving and decision-making ability.
  • High standards of quality and attention to detail.
  • Strong team player with team-building capability.
  • Applicants must currently reside within a commutable distance with full working rights.

For further information please contact Sabrina at FRS Recruitment

Frequently asked questions

Who is hiring for the Motor Claims Handler role?
FRS Recruitment is hiring for the Motor Claims Handler position, a Shazamme client. Apply directly on the employer's career site.
Where is the Motor Claims Handler job located?
The Motor Claims Handler role with FRS Recruitment is based in Dublin, US. The role is hybrid-friendly.
Is the Motor Claims Handler role remote?
Yes — the Motor Claims Handler position at FRS Recruitment is hybrid. Candidates based in US are preferred.
What does the Motor Claims Handler role pay?
FRS Recruitment lists the Motor Claims Handler role at USD 35,000–40,000 per year.
Is the Motor Claims Handler role full-time or contract?
This is a full time position at FRS Recruitment.
What experience level is the Motor Claims Handler role?
The Motor Claims Handler position is aimed at mid-level candidates.
How do I apply for the Motor Claims Handler role at FRS Recruitment?
Apply directly on FRS Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct