Head of Operations
Empresaria Group PLC ·www.empresaria.com
Apply direct
Monroe Consulting Group is currently assisting a rapidly growing healthcare services provider in Bali to recruit an experienced Operations Manager to oversee daily operations and patient services.
Key Responsibilities
Requirements
Key Responsibilities
- Oversee end-to-end clinic operations, ensuring smooth service delivery and patient experience
- Highly hands-on role; willing to get involved in day-to-day operational tasks (e.g. billing, front office, scheduling) when needed
- Review, improve, and streamline workflows to ensure operations run efficiently and smoothly
- Lead and manage the Nursing Manager and Patient Service Manager (Front Office)
- Manage multidisciplinary teams, drive operational efficiency, service quality, and productivity
- Ensure compliance with healthcare regulations and internal SOP
- Collaborate closely with medical leadership and business partners
- Act as a strong people manager with a pragmatic, roll-up-your-sleeves leadership style
Requirements
- Minimum 5–8 years of operations management experience in healthcare services (clinic, hospital, or healthcare group)
- Proven experience managing both clinical and non-clinical teams
- Hands-on, operationally strong
- Strong process mindset with proven ability to improve workflows and service delivery
- Strong people skills; able to get along well with diverse stakeholders
- Comfortable managing millennials and building team accountability
Frequently asked questions
Who is hiring for the Head of Operations role?
Empresaria Group PLC is hiring for the Head of Operations position, a Shazamme client. Apply directly on the employer's career site.
Where is the Head of Operations job located?
The Head of Operations role with Empresaria Group PLC is based in bali, ID.
Is the Head of Operations role full-time or contract?
This is a full time position at Empresaria Group PLC.
What experience level is the Head of Operations role?
The Head of Operations position is aimed at director-level candidates.
How do I apply for the Head of Operations role at Empresaria Group PLC?
Apply directly on Empresaria Group PLC's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.