TRAINING & WORKFORCE PROGRAM MANAGER

THE TEAM YOU WILL BE JOINING

• Join the Power Grid Operations organization of a large, established energy and utilities company supporting critical grid operations across multiple states.

• Work within a highly visible training and workforce function responsible for developing and sustaining training programs that support operational readiness and long-term workforce strategy.

• Partner closely with business unit leaders, subject matter experts, training teams, and stakeholders across multiple levels of the organization.

• Serve as a key leader in shaping training strategy and ensuring programs continue to evolve alongside changing business needs, workforce requirements, and industry trends.

• This role will have significant ownership and requires someone comfortable making decisions, influencing leaders, and driving initiatives forward independently.

LOCATION

Charlotte, NC – Hybrid

• Hybrid schedule with approximately 3 days onsite per week following the onboarding period.

• Will work between multiple Charlotte-area locations.

• Candidates should live within a reasonable daily commute of the Charlotte area.

• Frequent travel required – potentially 50%+ to operational locations across a six-state territory.

WHAT THEY OFFER YOU

• Opportunity to own highly visible training and workforce programs supporting a critical operational organization.

• Ability to directly influence the strategy, development, and continued improvement of training programs.

• Significant interaction with leadership, SMEs, and business stakeholders across the organization.

• Opportunity to lead initiatives from initial strategy and needs assessment through development, implementation, and ongoing improvement.

• Exposure to large-scale workforce planning, training strategy, curriculum development, change management, and program management.

• High level of autonomy and ownership with the ability to recommend solutions and influence organizational direction.

WHAT YOU WILL DO

• Own and manage initial, continuing, and emerging training programs supporting Power Grid Operations initiatives.

• Establish training strategies that align workforce capabilities with business and operational objectives.

• Lead the ADDIE process to assess training needs and design, develop, implement, and evaluate training initiatives.

• Partner with business leaders and SMEs to identify skill gaps, establish priorities, and determine the strategic direction of training programs.

• Manage multiple training initiatives simultaneously, including scope, schedules, resources, costs, and deliverables.

• Monitor program performance and make adjustments to plans, schedules, and resources to keep initiatives on track.

• Evaluate business developments and industry trends to determine how changes may impact workforce skills and training requirements.

• Develop creative solutions to address training gaps and improve program effectiveness.

• Identify opportunities for cost savings and process improvements across training programs.

• Lead meetings, facilitate group discussions, and present recommendations and program updates to leadership.

• Drive communication and change management efforts associated with new or evolving training initiatives.

• Influence stakeholders across the organization and provide direction to project teams without relying solely on direct authority.

THE BACKGROUND THAT FITS

• 6+ years of related experience with a bachelor’s or technical degree, or 10+ years of related experience with a high school diploma/GED.

• Strong background in training program management, curriculum development, training development and/or training delivery.

• Experience applying ADDIE or similar instructional design/training methodologies.

• Strong program and project management skills with experience owning initiatives from planning through implementation.

• Experience partnering directly with business leaders, SMEs, and cross-functional stakeholders to develop and execute training strategies.

• Demonstrated ability to lead through influence, facilitate groups, negotiate resources, and drive decisions.

• Strong change management, communication, presentation, and stakeholder management capabilities.

• Ability to independently evaluate complex issues, compare potential solutions, and make recommendations to leadership.

• Comfortable operating in a role requiring high ownership, assertiveness, and independent decision-making.

• Master’s degree and 10+ years of related experience are preferred.

• Experience supporting training or workforce initiatives within utilities, energy, power grid operations, field operations, or another operationally intensive environment would be highly valuable.
  
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