Admin Assistant

Receptionist (Maternity Leave Cover) Chandler Macleod are seeking a Receptionist for their client | Casual/Part-Time

Chandler Macleod are seeking a professional and customer-focused Receptionist on behalf of their client. As the first point of contact, you will play a key role in delivering a high standard of customer service to both walk-in clients and phone enquiries.

About the Role This role is ideal for someone who enjoys a fast-paced environment, values accuracy, and takes pride in providing exceptional customer service. The successful candidate will support daily office operations while maintaining a welcoming and organised front desk.

Key Responsibilities

• Be the first point of contact for customers in person and over the phone
• Answer and appropriately direct incoming phone calls
• Enter jobs and quotes into a job management system (simPRO)
• Assist customers with shopfront sales of pumps, motors, and spare parts
• Respond to customer emails in a timely and professional manner
• Maintain office filing systems
• Accurately process supplier invoices and raise purchase orders
• Perform general administration duties (mail handling, banking/cheque deposits)
• Maintain cleanliness and presentation of office areas

About You Personal Attributes

• Strong communication skills, including reading and comprehension
• Friendly, cooperative, and able to work well with co-workers
• Ability to adapt to new technology and changing work environments
• High level of concentration and attention to detail
• Strong memory and ability to follow instructions
• Current Driver’s Licence (desirable)

Core Requirements

• Enjoy data entry tasks with a high level of accuracy
• Ability to work both independently and as part of a team
• Strong customer service focus with a willingness to go above and beyond
• Commitment to maintaining strict confidentiality
• Ability to follow company policies, procedures, and directives

Skills & Experience

• Previous experience in a reception or administrative role (preferred)
• Excellent written, verbal, and interpersonal communication skills
• Proficiency in Microsoft Office Suite
• Strong organisational skills with the ability to prioritise and meet deadlines
• Team-oriented with a proactive approach to problem-solving
• Professional presentation and commitment to workplace standards

Work Schedule This is a maternity leave cover position (November – late March/April) with a structured work schedule:

• Training Days:
  June & July (specific dates provided during recruitment)
  
  
• Ongoing Schedule:
  
  
  • August–October: Every Monday + selected additional days
  • November – March/April: Every Monday & Thursday
  • Christmas shutdown period: To be confirmed

Why Apply?

• Supportive team environment
• Varied and engaging role
• Opportunity to build valuable administrative and customer service skills

If you are organised, customer-focused, and ready to be the face of a business, we encourage you to apply.