AO3 Client Services Administrator

Kingston Human Capital ·www.kingstonhumancapital.com.au

Location Brisbane, Queensland (QLD), Australia
Type Full time
Level Mid
Source Shazamme
Admin / Secretarial / Office Support
Apply direct
About the opportunity

We are working with a state government client is seeking an experienced Client Services Administrator.

Your new role

This role is integral to maintaining the official record of legal proceedings. The team is responsible for capturing and transcribing court hearings, ensuring an accurate, accessible, and searchable record of events. These records are critical resources used by judges, legal practitioners, courts, and parties involved in legal matters.
  • Remotely monitor court proceedings from a desktop workstation to ensure accurate and continuous audio recording.
  • Liaise with Associates / court staff to confirm recording systems are functioning effectively and proceedings are being captured in full.
  • Annotate / label audio recordings to support transcription.
  • Maintain awareness of two courtrooms simultaneously.
Transcription (quality assurance):
  • Transfer speech-to-text outputs into approved Microsoft Word templates in accordance with established procedures.
  • Format transcripts to meet style guidelines.
  • Conduct thorough quality assurance reviews to ensure transcripts accurately reflect the original audio recordings.
  • Identify and correct errors in transcription, formatting, or content prior to finalisation.
About You
  • Foundational understanding of court proceedings.
  • Good listening and comprehension skills to verify transcription accuracy against audio sources.
  • High level of attention to detail.
  • Strong multitasking skills, including the capacity to monitor and manage more than one live proceeding concurrently.
  • Proficient typing and data entry skills to support accurate annotation.
  • Proficiency in MS Word.
  • Must be available to start immediately.
  • Successful candidates will be required to undertake a Criminal History Check.
 
What's in it for You?

$69 to $75 per hour + 12% Super (PAYG - Agency Contractor)
Contract up to 18th September 2026, possible extension
Brisbane, CBD

Next Steps

To apply, click APPLY NOW and upload your Resume in MS Word format. If you have any questions prior to applying, please contact: alana@kingstonhumancapital.com.au    

Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector. If this role isn't quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.
 

Frequently asked questions

Who is hiring for the AO3 Client Services Administrator role?
Kingston Human Capital is hiring for the AO3 Client Services Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the AO3 Client Services Administrator job located?
The AO3 Client Services Administrator role with Kingston Human Capital is based in Brisbane, AU.
Is the AO3 Client Services Administrator role full-time or contract?
This is a full time position at Kingston Human Capital.
What experience level is the AO3 Client Services Administrator role?
The AO3 Client Services Administrator position is aimed at mid-level candidates.
How do I apply for the AO3 Client Services Administrator role at Kingston Human Capital?
Apply directly on Kingston Human Capital's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct