Confidential - Manager, Accounts Receivable

THE TEAM YOU ARE JOINING

• Established, growing services organization
• Finance team supporting a multi-entity business with an active growth strategy
• Hands-on leadership role leading the billing, collections, and cash application team
• Close partnership with Operations, Sales, and Finance leadership

WHAT THEY OFFER YOU

• Full ownership of the receivables function, from invoicing through cash collection
• The chance to build and standardize AR processes and controls as the business grows
• Direct visibility with finance leadership and a meaningful impact on cash flow
• Opportunity to improve systems, workflows, and reporting alongside IT and Finance

LOCATION

• Charlotte, NC

RESPONSIBILITIES

• Oversee accurate and timely customer invoicing, including billing cutoffs, exceptions, and adjustments.
• Ensure prompt and accurate cash application, investigating unapplied cash, short payments, credits, and account discrepancies.
• Own collection strategy, aging reviews, and prioritization of past-due and at-risk accounts, including credit reviews, terms, and escalations.
• Lead resolution of customer disputes, identify recurring root causes, and implement preventive improvements with internal partners.
• Monitor and report on DSO, aging, past-due exposure, unapplied cash, and collections performance.
• Reconcile AR subledgers to the general ledger, support month-end close, and prepare reserve and bad-debt analyses.
• Lead, coach, and develop billing, collections, and cash application staff.
• Standardize receivables processes, controls, and documentation across the organization.

BACKGROUND THAT FITS

• 5+ years of progressive experience in accounts receivable, billing, credit, or collections, including at least 2 years leading a team
• Bachelor’s degree in accounting, finance, or a related field, or equivalent experience
• Advanced Excel skills and experience with ERP and billing systems
• Experience in multi-entity, services, or high-growth environments is preferred
• Working knowledge of GAAP as it relates to revenue, receivables, and reserves
• Strong leadership, communication, and problem-solving skills, with a track record of improving processes and controls