Collections Officer
Perigon ·perigongroup.com.au
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About the Role
Our client is a well-established Brisbane-based financial services business, looking for a reliable and switched-on Collections Officer to join their close-knit team.
Reporting to an experienced Collections Manager, you will manage an active account portfolio, engage with clients professionally to negotiate repayment outcomes and contribute to a team that takes results seriously.
This suits someone who brings a strong work ethic, stays focused and takes genuine pride in doing things properly.
Key Responsibilities
Our client is a well-established Brisbane-based financial services business, looking for a reliable and switched-on Collections Officer to join their close-knit team.
Reporting to an experienced Collections Manager, you will manage an active account portfolio, engage with clients professionally to negotiate repayment outcomes and contribute to a team that takes results seriously.
This suits someone who brings a strong work ethic, stays focused and takes genuine pride in doing things properly.
Key Responsibilities
- Managing an active portfolio of accounts through the collections lifecycle, contacting clients via phone and written correspondence to negotiate and facilitate repayment arrangements
- Maintaining accurate records of all client interactions and account activity while consistently working to daily and weekly performance targets
- Assessing individual client circumstances with sound judgement and a professional, empathetic approach to reach the right outcomes
- Experience in collections, credit, financial services or a customer-facing role involving sensitive conversations
- Confident communicator with a composed, professional phone manner
- Results-oriented, self-motivated and comfortable in a structured, outcome-driven environment
- Reliable, detail-focused and the type who stays on task and takes ownership of their work
- Full Australian working rights, Brisbane based
- Competitive remuneration (experience dependant)
- Professional development pathway
- Experienced manager invested in your development
- Strong team culture in a low staff turnover company
Frequently asked questions
Who is hiring for the Collections Officer role?
Perigon is hiring for the Collections Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Collections Officer job located?
The Collections Officer role with Perigon is based in Brisbane, QLD, AU.
Is the Collections Officer role full-time or contract?
This is a full time position at Perigon.
What experience level is the Collections Officer role?
The Collections Officer position is aimed at mid-level candidates.
How do I apply for the Collections Officer role at Perigon?
Apply directly on Perigon's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.