ServiceNow Developer

Whizdom ·whizdom.shazamme.com

Location Melbourne, Victoria, Australia
Type Full time
Level Mid
Source Shazamme
Information & Communication Technology (ICT)
Apply direct
ServiceNow Developer (ITOM / ITAM)

  • Location: Australia
  • Employment Type: Contract or Permanent

The Opportunity

Our client is seeking an experienced ServiceNow Developer to support a major banking client on a large-scale ServiceNow transformation program. This role will focus on the design, development, and optimisation of ServiceNow solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM), with a particular focus on HAM, SAM, CMDB, CSDM, Discovery and Service Mapping.

 This is an excellent opportunity to work on a complex enterprise environment, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.


Key Responsibilities
  • Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.
  • Implement and support Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities.
  • Develop and maintain a robust and accurate Configuration Management Database (CMDB).
  • Implement and align solutions with the Common Service Data Model (CSDM) framework.
  • Configure and optimise Discovery and Service Mapping capabilities.
  • Develop workflows, integrations, automation, and custom ServiceNow applications.
  • Collaborate with architects, business stakeholders, and technical teams to deliver scalable and high-quality solutions.
  • Support platform upgrades, enhancements, and continuous improvement initiatives.
  • Contribute to solution design discussions and best-practice implementation approaches.

Essential Skills & Experience
  • Strong experience as a ServiceNow Developer within enterprise environments.

Deep expertise across:
  • ServiceNow ITOM
  • ServiceNow ITAM
  • Hardware Asset Management (HAM)
  • Software Asset Management (SAM)
  • CMDB
  • CSDM
  • Discovery
  • Service Mapping
  • Strong ServiceNow scripting and platform development experience.
  • Experience delivering ServiceNow solutions in complex, large-scale organisations.
  • Excellent problem-solving, communication, and stakeholder engagement skills.
 
Mandatory Certifications
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
 
Desirable
  • ServiceNow Certified Technical Architect (CTA)
  • Experience working within the banking or financial services sector.
  • Experience with enterprise-scale ServiceNow transformation programs.

Eligibility
  • Must be based in Australia.
  • Full Australian working rights.
 

If you're a skilled ServiceNow Developer with strong ITOM and ITAM expertise and are looking to join a high-profile banking program, we'd love to hear from you.

Frequently asked questions

Who is hiring for the ServiceNow Developer role?
Whizdom is hiring for the ServiceNow Developer position, a Shazamme client. Apply directly on the employer's career site.
Where is the ServiceNow Developer job located?
The ServiceNow Developer role with Whizdom is based in Melbourne, VIC, AU.
Is the ServiceNow Developer role full-time or contract?
This is a full time position at Whizdom.
What experience level is the ServiceNow Developer role?
The ServiceNow Developer position is aimed at mid-level candidates.
How do I apply for the ServiceNow Developer role at Whizdom?
Apply directly on Whizdom's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct