Customer Service Representative

Stellar Recruitment ·www.stellarrecruitment.com

Location QLD - Brisbane, QLD, Australia
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct

Looking to join a well-established Australian manufacturer with genuine career opportunities?
We're seeking a motivated Customer Service Representative to join a busy Archerfield-based team. This is a fast-paced role where you'll be the first point of contact for customers, managing enquiries, processing orders, coordinating deliveries and working closely with internal teams to ensure an outstanding customer experience. Based on the role description, the position involves customer enquiries by phone and email, order processing, logistics coordination, and collaboration with production, warehouse, procurement and sales teams.
What's on Offer?
  • Base salary from $65,990, with flexibility up to $70,000 depending on experience
  • 14% Superannuation
  • 10% Annual Bonus Opportunity
  • Monday to Friday, 9:00am - 5:00pm
  • Temp to Permanent role 
  • Supportive team environment
  • Long-term career development with a recognised Australian manufacturer
Key Responsibilities
  • Manage customer enquiries via phone and email
  • Prepare quotes and process customer orders
  • Coordinate deliveries and logistics requirements
  • Liaise with production, warehouse, transport and sales teams
  • Resolve customer issues and provide tailored solutions
  • Maintain accurate customer records and system updates
  • Build and maintain strong customer relationships
About You
  • Previous experience in customer service, administration, internal sales or account support
  • Strong communication and relationship-building skills
  • Excellent attention to detail and organisational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Confident using computer systems and learning new software
  • Experience within manufacturing, building products, construction, logistics or industrial industries will be highly regarded
Apply Now!
Emily Shelley | Emily.s@stellarrecruitment.com.au
 

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Stellar Recruitment is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Stellar Recruitment is based in QLD - Brisbane, QLD, AU.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Stellar Recruitment.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Stellar Recruitment?
Apply directly on Stellar Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct