Enterprise Customer Success Manager

Walker Lovell ·www.walkerlovell.com

Location Singapore, Singapore
Salary SGD 121,000 / year
Type Full time
Level Mid
Source Shazamme
Marketing Customer Success
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What’s in it for you

Own and grow relationships that shape global markets.

Take control of a high-value enterprise portfolio, influencing strategy, driving retention, and unlocking commercial growth across international accounts.

Package & Benefits

  • Strong base salary + performance-linked bonus
  • Comprehensive benefits aligned with seniority and impact
  • International exposure across global clients and markets
  • Clear progression within a high-growth, globally recognised business

Why this business

A globally respected data and intelligence provider with a long-standing reputation for delivering critical market insights across commodities. With a strong international footprint and ambitious growth trajectory, the organisation plays a vital role in enabling trading, risk management, and strategic decision-making for leading global businesses. Backed by deep market expertise and a customer-centric approach, they are investing in elevating their enterprise customer experience.

What you’ll be doing

  • Own and develop relationships across a portfolio of top-tier enterprise accounts, driving retention and revenue growth
  • Deliver strategic account planning and quarterly business reviews in partnership with commercial teams
  • Identify expansion opportunities through cross-sell and upsell, supporting commercial outcomes across the portfolio
  • Act as a trusted advisor, providing market insight and ensuring strong adoption of data solutions

What you’ll bring

  • Proven experience managing enterprise accounts within a SaaS or subscription-based business
  • Strong commercial mindset with a track record of driving growth across existing accounts
  • Ability to influence senior stakeholders and build long-term strategic relationships
  • High level of technical and data fluency, with experience using CRM systems such as Salesforce

Who this suits

You’re a commercially minded customer success professional who thrives on building senior relationships and driving measurable impact. You enjoy operating at a strategic level, balancing insight-led conversations with revenue growth. You’re comfortable navigating complex global organisations and take ownership of outcomes, not just activity.

Apply now for a confidential conversation with Walker Lovell.

Frequently asked questions

Who is hiring for the Enterprise Customer Success Manager role?
Walker Lovell is hiring for the Enterprise Customer Success Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Enterprise Customer Success Manager job located?
The Enterprise Customer Success Manager role with Walker Lovell is based in Singapore, SG.
What does the Enterprise Customer Success Manager role pay?
Walker Lovell lists the Enterprise Customer Success Manager role at up to SGD 121,000 per year.
Is the Enterprise Customer Success Manager role full-time or contract?
This is a full time position at Walker Lovell.
What experience level is the Enterprise Customer Success Manager role?
The Enterprise Customer Success Manager position is aimed at mid-level candidates.
How do I apply for the Enterprise Customer Success Manager role at Walker Lovell?
Apply directly on Walker Lovell's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct