Business Analyst, Subscription Management

Job Title:
Business Analyst, Subscription Management

Overview:
Are you passionate about transforming complex billing and subscription systems into streamlined, user-centric solutions? Join a dynamic, global organization committed to delivering innovative healthcare technology that empowers high-quality patient care. As a Business Analyst specializing in Subscription Management, you will be at the forefront of evolving how organizations manage pricing, packages, and customer subscriptions. Your insights will drive process simplification, enhance user experience, and foster cross-functional collaboration—making a tangible impact on customers and your organization alike. If you thrive on dissecting business needs and translating them into actionable solutions, this opportunity is your next step.

Required Skills:

• 4–6+ years of professional experience in business analysis, project management, or related product or process roles
• Proven expertise in subscription management platforms, billing, or pricing models, especially related to payment processes
• Strong analytical and reasoning skills with the ability to perform root cause analysis and problem resolution
• Exceptional verbal and written communication skills; able to convey technical concepts to non-technical stakeholders
• Ability to translate complex business processes into clear technical requirements and vice versa
• Experience authoring Business Requirements Documents (BRDs), user stories, and managing Agile backlogs in tools like JIRA
• Proficiency in mapping current and future state processes using swimlane diagrams or similar modeling techniques
• Excellent organizational skills, capable of managing multiple projects concurrently
• Influencing and presentation skills, with the ability to motivate teams and gain stakeholder buy-in

Nice to Have Skills:

• Experience with BPMN, process engineering, or business process modeling tools
• Familiarity with compliance, security, scalability, or performance requirements in subscription or billing systems
• Knowledge of financial management and analysis within a subscription-based environment
• Technical aptitude including some familiarity with development, coding, or system integration tasks
• Experience supporting change management, training, onboarding, or major organizational transitions

Preferred Education and Experience:

• Bachelor’s Degree in Business, Information Technology, or a related field
• Demonstrated success in subscription, billing, or commercial system environments
• Prior experience working in a remote setting is a plus

Other Requirements:

• Fully remote position, supporting US-based teams and stakeholders (EST time zone preferred)
• No travel required
• Ability to work independently while collaborating effectively within cross-functional teams

DeWinter Group and Maris Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.