What you'll do as a Solutions Engineer, Strategic Accounts 

The Solution Engineering organization is responsible for the technical sale of the  solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. 

The Pre-Sales Solution Engineering organisation owns the technical sale of the  solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

You are a customer facing technologist within the  Solutions Engineering team. You have strong experience in large account pre-sales management as well as excellent verbal and written communications skills suited for executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical stakeholders.Your role will be to build passionate champions within the technology ranks at your accounts, drive sales for identified opportunities, and leverage your relationships with these technical champions to build a revenue pipeline where no opportunities yet exist.

Specifically, we are looking for you to:

• Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
• Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of C as a part of the customer’s infrastructure, including the coordination of  colleagues throughout the sales and procurement cycle.
• Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
• Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with C product suites.
• Be the voice of the customer internally at l engaging with and influencing ’oudflare,s Product and Engineering teams to meet your customers’ needs.
• Represent and evangelize externally at Developer, Community, Technology, Cybersecurity and other industry events with thought leadership and expertise.

Requirements

Examples of desirable skills, knowledge and experience

• Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
  • Developing champion-style relationships
  • Driving technical wins
  • Assisting with technical validation
• A deep understanding of any of the core industry components of Cloudflare solutions (and curiosity to learn more):
  • Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
  • Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
  • HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
  • Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
  • Cloud computing technologies such as AWS, GCP, Azure and others
  • Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
  • Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.