Digital Systems and Automation Lead
Morgan Consulting Idibu ·www.morganconsulting.com.au
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Digital Systems & Automation Lead (Monday.com)
(Full-Time) Sydney
About the Organisation A large, high‑volume organisation delivering programs across multiple departments is entering a focused phase of digital transformation. With monday.com as the core operational system, the organisation is redesigning how enrolments, payments, communications and internal operations are managed.
This role exists to lead that transformation end-to-end.
The Role This is a hands-on digital transformation position with a clear mandate:
Design, build, and continuously improve operational systems using monday.com as the central platform.
You will be the technical owner of automation, system integration and workflow optimisation, connecting all operational functions into a cohesive, scalable ecosystem.
This is a team‑of‑one role with high autonomy, working closely with senior leadership and operational teams.
Your Core Priorities
Essential Skills & Experience
(Full-Time) Sydney
About the Organisation A large, high‑volume organisation delivering programs across multiple departments is entering a focused phase of digital transformation. With monday.com as the core operational system, the organisation is redesigning how enrolments, payments, communications and internal operations are managed.
This role exists to lead that transformation end-to-end.
The Role This is a hands-on digital transformation position with a clear mandate:
Design, build, and continuously improve operational systems using monday.com as the central platform.
You will be the technical owner of automation, system integration and workflow optimisation, connecting all operational functions into a cohesive, scalable ecosystem.
This is a team‑of‑one role with high autonomy, working closely with senior leadership and operational teams.
Your Core Priorities
- Establish monday.com as the operational backbone
- Eliminate manual work through automation & integration
- Create scalable workflows across enrolments, payments, communications and internal operations
- Improve visibility, accountability and data flow across teams
- Provide general IT support as needed
- Design, build and maintain boards reflecting real business workflows
- Develop advanced automations to reduce manual handling
- Maintain monday.com as a single source of truth
- Continuously improve structure, permissions and usability
- Integrate monday.com with enrolment systems, payment platforms, communications tools and reporting systems
- Build automations using APIs, webhooks and integration tools
- Replace manual processes with reliable workflow automation
- Ensure clean, accurate data movement across systems
- Review end-to-end processes across departments
- Identify bottlenecks, duplication and inefficiencies
- Propose and implement practical, scalable improvements
- Present clear recommendations to stakeholders
- Identify measurable, high-value uses of AI in operations
- Implement AI-driven automations responsibly
- Monitor emerging tools that enhance system capabilities
- Maintain and improve WordPress-based functionality related to enrolments and payments
- Optimise Gravity Forms and integrations
- Improve user journeys with focus on clarity, conversion and data quality
- Support and improve subscription and instalment workflows
- Ensure clean integration of payment data into systems
- Improve reliability, visibility and reconciliation processes
- Provide onsite IT support including Wi-Fi and device setup
- Troubleshoot macOS, Microsoft 365 and peripheral issues
- Resolve problems autonomously and thoroughly
Essential Skills & Experience
- Strong hands-on experience with monday.com:
- Board architecture
- Automations
- Integrations
- Experience designing automation workflows across business systems
- Practical experience with APIs, webhooks and integration tools
- Experience with WordPress + Gravity Forms
- Solid working knowledge of Microsoft 365
- Experience supporting or integrating payment/subscription systems
- Strong troubleshooting and problem‑solving skills
- Practical experience applying AI tools to real workflows
- Experience in education, creative industries, or high-volume environments
- Experience with subscription or membership-based models
- UX or process design experience
- Familiarity with operational reporting and dashboards
- Autonomous and self-directed
- Outcome-focused
- Practical, solutions-driven
- Clear communicator
- macOS
- monday.com
- Microsoft 365
- WordPress / Gravity Forms
- Payment systems
- AI & automation tools
- monday.com embedded as the operational hub
- Manual administration significantly reduced
- Systems integrated with reliable data flow
- Teams experiencing fewer errors and smoother workflows
- Noticeable reduction in operational friction
- Lead a genuine digital transformation
- Full ownership and autonomy
- Work across the entire organisation, not siloed
- Join a creative, fast-moving environment that values clarity and efficiency
Frequently asked questions
Who is hiring for the Digital Systems and Automation Lead role?
Morgan Consulting Idibu is hiring for the Digital Systems and Automation Lead position, a Shazamme client. Apply directly on the employer's career site.
Where is the Digital Systems and Automation Lead job located?
The Digital Systems and Automation Lead role with Morgan Consulting Idibu is based in Sydney, NSW, AU.
Is the Digital Systems and Automation Lead role full-time or contract?
This is a full time position at Morgan Consulting Idibu.
What experience level is the Digital Systems and Automation Lead role?
The Digital Systems and Automation Lead position is aimed at lead-level candidates.
How do I apply for the Digital Systems and Automation Lead role at Morgan Consulting Idibu?
Apply directly on Morgan Consulting Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.