Business Support Officer

Public Sector People are partnering with a local government organisation to recruit for an Business Support Officer.
  
Contract: 6-12 months | Immediate Start
Hourly Pay Rate: $50+ p/h + Super
  
Responsibilities: 

• Provide high-level administrative support across multiple business units, ensuring efficient and professional service delivery.
• Process, register and maintain applications, records, correspondence and documentation within electronic document and records management systems. 
• Coordinate the preparation, distribution and tracking of business documents, notices, reports, correspondence and online forms.
• Deliver exceptional customer service by responding to phone, email and face-to-face enquiries in a timely and professional manner. 
• Organise and coordinate meetings, site visits and stakeholder consultations, including scheduling, venue bookings, agenda preparation and minute taking. 
• Maintain accurate databases and records, ensuring information is updated, compliant and readily accessible.
• Support invoice processing, payment administration, refunds and other financial administrative activities as required. 
• Liaise with internal stakeholders and external customers to resolve enquiries, obtain information and facilitate the timely completion of tasks. 
• Identify opportunities to improve administrative processes, systems and workflows to enhance service delivery and operational efficiency. 
• Provide general business support including records management, document control, reporting, data entry and other administrative projects as required.

  
Essential:

• 2+ years experience in an administration support role within local government or working in a politically sensitive environment
• Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded

  
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
  
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
  
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au