Customer Safety Trainer

THE TEAM YOU WILL BE JOINING

• Join a highly successful national organization and recognized leader within the equipment rental industry

• Be part of a safety-focused team supporting both customers and internal employees through hands-on training, education, and certification

• Partner closely with local sales teams, operational leaders, and safety professionals to expand customer training capabilities

• Work within an organization known for investing in its employees through training, development, and long-term career opportunities

• Represent a company with an established customer base, broad equipment offering, and strong emphasis on service and safety

LOCATION

• Northern Ontario

WHAT THEY OFFER YOU

• Comprehensive health, dental, and vision benefits with eligibility beginning the first of the month following 30 days of employment

• 401(k) match, tuition reimbursement, Employee Assistance Program, disability coverage, and additional insurance options

• Competitive paid time off package including vacation, sick time, holidays, floating holidays, volunteer time, and an inclusion day

• Opportunity to build a long-term career with a large national organization that prioritizes employee development and internal training

WHY THIS ROLE IS IMPORTANT

• Deliver instructor-led and virtual safety training to customers across a variety of equipment and workplace safety topics

• Conduct equipment operator certification training covering areas such as MEWPs, forklifts, and earth-moving equipment

• Provide private customer training sessions at company locations and customer job sites while maintaining accurate certification and training records

• Support the growth of the safety training business by partnering with sales teams, identifying customer needs, and helping close training opportunities

• Coach and mentor Certified Evaluators while supporting the onboarding and development of new safety trainers and internal evaluators

• Serve as a trusted safety resource to customers and employees regarding equipment operation, safety standards, and industry best practices

THE BACKGROUND THAT FITS

• 5+ years of relevant experience within equipment operations, safety, training, construction, rental, industrial, or a related environment

• Hands-on heavy equipment experience with certifications involving equipment such as MEWPs, forklifts, and earth-moving equipment

• Strong understanding of workplace and equipment safety standards, regulations, and operating practices

• Experience delivering instructor-led training with an understanding of adult learning principles and the ability to engage different audiences

• Customer-focused and solutions-oriented approach with strong organization, communication, and self-management skills

• Comfortable traveling throughout the assigned territory and conducting training in both classroom and hands-on field environments

• Experience working with Learning Management Systems is preferred, with bilingual French capabilities considered a plus

• High school diploma or equivalent required; bachelor’s degree preferred