Customer Service Specialist
Mayday Recruitment ·www.maydayrecruitment.com
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Are you passionate about helping people and eager to kickstart your career in insurance? Join a global leader in insurance who truly puts customers first! We’re hiring Customer Service Consultants to become the friendly, knowledgeable voice guiding customers through their insurance needs.
Role Details
What's in it for you?
What You’ll Be Doing
Role Details
- Location: Brisbane CBD – easy access to public transport
- Start Date: August 10th
- Contract: 6 months
- Hours: Monday – Friday 8am-7pm + 1 in 3 Saturdays (Rotating Rosta)
- Pay: $40.56 + super, paid weekly
- Training: 2 weeks classroom style
What's in it for you?
- Be the go-to expert for customers’ inbound insurance queries
- Work in a modern, vibrant office right in the heart of Brisbane CBD
- Enjoy weekly pay, great hourly rates, and superannuation benefits
- Full-time role
- Comprehensive on-the-job training and ongoing support
- Thrive in a collaborative, supportive team environment
- Use your skills to deliver 5-star customer experiences every day
- Laptop and all equipment provided - just bring your enthusiasm!
What You’ll Be Doing
- Handling inbound customer inquiries with care and professionalism
- Providing clear, friendly advice and direction
- Navigating multiple systems to keep information up-to-date
- Logging every interaction to maintain excellent service standards
- Genuine, proactive individuals passionate about customer care
- Attention to detail and ability to multitask in a fast-paced, high pressure environment
- Previous call center or phone-based customer service experience is a plus
- Ready to start 10th August and commit to the full contract term
- Collaborative mindset, willing to pitch in as a team player.
- Outstanding interpersonal skills, particularly a strong sense of empathy.
- Tech-savvy with a quick grasp of new systems.
- Enthusiastic team players who want to grow in the insurance sector
Frequently asked questions
Who is hiring for the Customer Service Specialist role?
Mayday Recruitment is hiring for the Customer Service Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Specialist job located?
The Customer Service Specialist role with Mayday Recruitment is based in Brisbane, QLD, AU.
What does the Customer Service Specialist role pay?
Mayday Recruitment lists the Customer Service Specialist role at up to AUD 40 per hour.
Is the Customer Service Specialist role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Customer Service Specialist role?
The Customer Service Specialist position is aimed at mid-level candidates.
How do I apply for the Customer Service Specialist role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.