: Client Side Workday HCM Lead
Nesco Resource ·nescoresource.com
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REMOTE ROLE 85-90PH occasional visit to Virginia may be required
Job Description: Client Side Workday HCM Lead
Role Overview Workday HCM Lead, will play a pivotal role in the end-to-end implementation and optimization of a complex, multi-entity Workday solution. This position requires a subject matter expert who can seamlessly navigate the intersection of technical configuration and strategic business process design to support a diverse organizational structure. This position will support cross-functional teams to ensure delivery of a robust solution covering HCM, U.S./Canada Payroll, Talent/Performance Management, Advanced Compensation, Prism, Journeys, Help. This position will be critical in performing Fit-Gap analysis, defining global business processes, and ensuring the integrity and security of our data. Working Hours: This is a full-time position requiring availability to work from 9:00 AM to 5:00 PM EST.
Key Responsibilities
- Implementation Leadership:
- Act as the primary Client-Side lead, leveraging your past Implementation Vendor experience to critically evaluate the vendor's work. Review design & configuration performed by the implementation partner, identify deficiencies, and request necessary corrections. Recommend changes and best practices to ensure processes are accurate, streamlined, meet business requirements and solutions are optimized.
- Ensure all necessary business processes are configured appropriately.
- Act with a "client hat" to identify, validate, and determine the root causes of practical issues across HCM, Data Conversion, and Integration phases (including requirements gathering, design, implementation, and testing). Effectively articulate these challenges and mandate actionable solutions from the implementation vendor.
- Review and validate vendor configurations to ensure they meet quality standards and organizational needs.
- Perform Fit-Gap analysis and requirements gathering as needed.
- Define and optimize Workday Business Processes (BPs) and broader functionality to improve efficiency and the user experience.
- Identify areas that require additional configuration due to Workday limitations, recommend solutions.
- Recommend necessary guard rails in processes to ensure no gaps occur post go-live.
- Risk mitigation and user adoption strategies.
- Ensure RAIDQ items are resolved timely and follow up as needed. Ensure adherence to RACI.
- Provide guidance, define and document to-be functional processes in collaboration with stakeholders.
- Assist with building of Help/Journeys as needed.
- Knowledge transfer, cutover support, training end users as needed.
- Testing & Quality Assurance:
- Demonstrated methodical approach to testing and documentation.
- Develop and/or implement detailed test cases, test plans and strategies, including functional, integration, End to End, Parallel Payroll and UAT.
- Lead multiple HR teams in defining exhaustive test scenarios, specifically for Workday HCM and related modules, including security, reporting and integrations.
- Supervise the execution of test scripts, critically review vendor test results, point out errors, track defects through closure, and verify the effectiveness of the vendor's fixes. Participate in test execution as needed.
- Define what data must be staged in which systems to facilitate accurate testing.
- Reporting, Analytics & Security:
- May need to design reporting solutions using Workday Report Writer, Calculated Fields, and Prism Analytics.
- Review security model, including user access, roles, and permissions to ensure data confidentiality and compliance.
- Analyze security logs and conduct regular audits to identify vulnerabilities and ensure data integrity.
- Ability to strictly and securely manage Highly Sensitive Data, including Personally Identifiable Information (PII).
- Education: Bachelor's degree in Information Technology, Business, Human Resources, or a related field.
- Certifications: Must be Workday Certified in multiple modules, with a mandatory certification in Workday HCM. Additional certifications in Workday Payroll, Advanced Compensation, or Talent are highly preferred.
- Experience:
- Must have previous experience working on the Implementation Vendor side as an HCM Lead. This includes a proven track record of full end-to-end participation (from project initiation to completion) in Workday implementation projects for at least two large multinational companies. This background is strictly required to effectively oversee, challenge, and guide the implementation partner from the client side.
- Minimum of 5 years of hands-on experience supporting, configuring, and leading Workday implementations.
- Extensive experience in multi-entity environments.
- Proven experience with U.S. and/or Canada Payroll processes, regulations, and compliance is a plus.
- Experience with data migration and integration tools is a plus.
- Prior experience with PeopleSoft HCM is a plus.
- Technical Mastery: Deep knowledge of Workday's data structure, business processes, security model, and configuration options across in-scope Workday modules.
- Communication: Exceptional ability to translate complex business objectives into system requirements for both technical and non-technical stakeholders.
- Professional Integrity: Possess strong common sense, high moral standards, and sound professional ethics.
- Methodical Testing and meticulous attention to detail in data validation, configuration and documentation.
- Works under little supervision.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.