Customer Service Representative

Essential Job Functions:
• Customer Service
o Support for Outside Sales
Display Proposals
Job Quotes
o General Inquiries
o Order Updates
o Customer Inquiries – Pricing / Inventory
o Technical Support
• CRM / SalesPad
o Update Records Daily
o Add Leads to CRM
o Pull Queries as Needed
• Special Projects As Needed
• Backup Duties
o Customer Service Team

Key Requirements Are:
• Minimum of 1-3 years' experience in a similar position.
• An Associates' Degree is preferred but not required.
• Ability to multi-task and handle a high volume of incoming calls and email.
• Must be able to prioritize workload in an organized fashion.
• Detail oriented, professional attitude, reliable.
• Ability to communicate effectively verbally and in writing.
• Ability to interact with customers, employees and vendors in a professional manner.
• Ability to work independently with emphasis on accuracy and timeliness.
• Proficiency in Microsoft Office to include Outlook, Excel and Word.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.