Team Administrator - Geelong

About the role:

Acting as a key client service contact for individual and business clients

Providing high-level administrative support to the director, managers and team members

Coordinating workflows across divisions

Preparing client onboarding, transfer and offboarding documentation, including engagement letters, authority documents and related correspondence

Maintaining accurate and complete client records in our practice management systems

Managing financial administration tasks, including invoicing, billing and payment confirmations

Supporting the preparation and formatting of client documents, reports, presentations and correspondence

Assisting with formal tenders or bid submissions where required

Experience:

Proven experience as a Team Administrator, Team Coordinator or similar within a client-facing professional services environment, such as accounting, legal or consulting

Experience managing end-to-end billing or invoicing processes

Strong organisational skills and the ability to manage competing priorities without compromising quality

Excellent attention to detail, particularly in relation to grammar, formatting and document presentation

Confident written and verbal communication skills, including the ability to follow up with senior stakeholders

Advanced Microsoft Office skills, particularly Word, PowerPoint and Excel

A proactive, solutions-focused approach and a genuine commitment to providing excellent client service