Client Services Assistant

Join the friendly team at MGI Parkinson! We’re on the lookout for a motivated and team-focused Client Services Administrator (CSA) to support one of our Business Services teams.

In this role, you’ll work alongside a supportive group of three CSA's and collaborate closely with our eight Partners. You’ll be a key part of ensuring our clients receive the high-quality service and experience that MGI Parkinson is known for.

If you enjoy variety in your work, have great attention to detail, and love being part of a professional yet down-to-earth team — we’d love to hear from you!

Your primary responsibilities will be:

Communicating between clients and the accounting team members, addressing client inquiries promptly and professionally and building a strong relationship (some examples could be assisting with client correspondence and enquiries, coordinating PAYG instalments, TFN/ABN/GST registrations and ad hoc requests)

Assist in managing the professional team workflow and capacity

Complete administrative work as required

Australian Taxation Office telephone calls, obtaining information from the ATO portal, correspondence and lodgements

Ensuring proposals are actioned and completed on time

Company & Trust establishment along with ASIC amendments

Month end invoicing, and send invoices to clients

Work with office manager to ensure maintenance of systems and updating of processes to maximise efficiency

Assisting professional staff to deliver reports and structuring on businesses and client affairs

Liaise with clients regards to day to day information required for banking, solicitors and other professional service providers

Adhoc Reception Duties

The attributes we are looking for:

Ability to provide quality service to both our customers and our internal team

Excellent attention to detail

Ability to multitask, prioritise and problem solve

Excellent communication skills (both verbal and written)

Willingness to learn, be proactive and have a growth mindset

Experience within a professional services firm is highly desirable

Work well autonomously and as part of a team

Excellent IT literacy and proficiency with Microsoft Office software applications

Excellent time management skills

MGI Parkinson is based in Subiaco providing accounting and tax, bookkeeping, business advisory and superannuation services to a vast range of clients across various industries.

We aim to help you accelerate your skillset and career through exposure to a broad range of taxation issues and clients. This will fast track your professional knowledge and career progression for both short- & long-term success.

Our approach to servicing clients is simple:

To understand our clients and their businesses

Identify their needs and goals

Guide & advise them to best achieve their goals.

To learn more about us, head to our website – www.mgiparkinson.com.au