Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks
Considerable knowledge of Laptop Refresh
Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
Excellent troubleshooting skills
Ability to perform software installations, configurations and troubleshooting hardware and software.
Considerable knowledge of SCCM/SMS
A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
Excellent problem-solving, analytical, and team-working skills.
Excellent customer service, communication and interpersonal skills.
An openness to learning new technologies.
Frequently asked questions
Who is hiring for the IT Sr Desktop Support Tech 2 (VA807475) role?
Resource Management Associates Bullhorn is hiring for the IT Sr Desktop Support Tech 2 (VA807475) position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Sr Desktop Support Tech 2 (VA807475) job located?
The IT Sr Desktop Support Tech 2 (VA807475) role with Resource Management Associates Bullhorn is based in Richmond, VA, US. The role is remote-friendly.
Is the IT Sr Desktop Support Tech 2 (VA807475) role remote?
Yes — the IT Sr Desktop Support Tech 2 (VA807475) position at Resource Management Associates Bullhorn is remote. Candidates based in US are preferred.
Is the IT Sr Desktop Support Tech 2 (VA807475) role full-time or contract?
This is a full time position at Resource Management Associates Bullhorn.
What experience level is the IT Sr Desktop Support Tech 2 (VA807475) role?
The IT Sr Desktop Support Tech 2 (VA807475) position is aimed at senior-level candidates.
How do I apply for the IT Sr Desktop Support Tech 2 (VA807475) role at Resource Management Associates Bullhorn?
Apply directly on Resource Management Associates Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.