Customer Service & Administration Officer
Smaart Recruitment ·www.smaart.com.au
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We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary opportunity, with the potential for extension depending on business needs and your performance in the role.
You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.
Key Details:
To be successful in this role, you will have:
You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.
Key Details:
- 3-month temporary contract with potential for extension
- Full-time hours across Monday to Friday, general business hours
- $36.82 per hour + super (paid weekly)
- Melbourne CBD location with hybrid flexibility (3 days WFH, 2 days in office) Starting ASAP!
- Manage shared email inboxes
- Handle inbound and outbound customer calls as required
- Perform accurate data entry and maintain CRM records
- Process documentation and maintain electronic filing systems
To be successful in this role, you will have:
- Previous experience in an office-based customer service and administrative role
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Confidence working across multiple systems and the ability to learn new technologies quickly
Frequently asked questions
Who is hiring for the Customer Service & Administration Officer role?
Smaart Recruitment is hiring for the Customer Service & Administration Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service & Administration Officer job located?
The Customer Service & Administration Officer role with Smaart Recruitment is based in Melbourne, VIC, AU. The role is remote-friendly.
Is the Customer Service & Administration Officer role remote?
Yes — the Customer Service & Administration Officer position at Smaart Recruitment is remote. Candidates based in AU are preferred.
What does the Customer Service & Administration Officer role pay?
Smaart Recruitment lists the Customer Service & Administration Officer role at AUD 36–37 per hour.
Is the Customer Service & Administration Officer role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Service & Administration Officer role?
The Customer Service & Administration Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service & Administration Officer role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.