Hotline Customer Services Officer - Insurance (4 Months Contract)
Chandler Macleod HK ·www.chandlermacleod.com.hk
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KEY HIGHLIGHT:
Our client is seeking 5 candidates to provide temporary customer service support for a large-scale customer communication initiative. The role will handle enquiries and assist in delivering a smooth customer experience during the transition period.
WORK DETAILS:
Location: Quarry Bay
Work hour: Mon to Fri, 0900 - 1800/1000 - 1900 and Alt Saturday, 0900 - 1800
4 months contract period
RESPONSIBILITIES:
· Handle customer enquiries arising from the special business project through hotline or emails
· Provide accurate and timely information and resolve customer enquiries professionally and efficiently
· Perform other ad hoc duties
REQUIREMENTS:
· Diploma or above qualification
· Prior customer service or call centre experience in insurance industry is an advantage
· PC literate in MS Office especially MS excel
· Good communication and listening skills
· Proficiency in written and spoken Cantonese, English and Mandarin
· Chinese word processing with 25 words per minute
Our client is seeking 5 candidates to provide temporary customer service support for a large-scale customer communication initiative. The role will handle enquiries and assist in delivering a smooth customer experience during the transition period.
WORK DETAILS:
Location: Quarry Bay
Work hour: Mon to Fri, 0900 - 1800/1000 - 1900 and Alt Saturday, 0900 - 1800
4 months contract period
RESPONSIBILITIES:
· Handle customer enquiries arising from the special business project through hotline or emails
· Provide accurate and timely information and resolve customer enquiries professionally and efficiently
· Perform other ad hoc duties
REQUIREMENTS:
· Diploma or above qualification
· Prior customer service or call centre experience in insurance industry is an advantage
· PC literate in MS Office especially MS excel
· Good communication and listening skills
· Proficiency in written and spoken Cantonese, English and Mandarin
· Chinese word processing with 25 words per minute
Frequently asked questions
Who is hiring for the Hotline Customer Services Officer - Insurance (4 Months Contract) role?
Chandler Macleod HK is hiring for the Hotline Customer Services Officer - Insurance (4 Months Contract) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Hotline Customer Services Officer - Insurance (4 Months Contract) job located?
The Hotline Customer Services Officer - Insurance (4 Months Contract) role with Chandler Macleod HK is based in Hong Kong, HK.
What does the Hotline Customer Services Officer - Insurance (4 Months Contract) role pay?
Chandler Macleod HK lists the Hotline Customer Services Officer - Insurance (4 Months Contract) role at HKD 20,000–24,000 per year.
Is the Hotline Customer Services Officer - Insurance (4 Months Contract) role full-time or contract?
This is a full time position at Chandler Macleod HK.
What experience level is the Hotline Customer Services Officer - Insurance (4 Months Contract) role?
The Hotline Customer Services Officer - Insurance (4 Months Contract) position is aimed at mid-level candidates.
How do I apply for the Hotline Customer Services Officer - Insurance (4 Months Contract) role at Chandler Macleod HK?
Apply directly on Chandler Macleod HK's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.