Digital Transformation & Change Lead - AI

Peoplebank HongKong ·www.peoplebank.com.hk

Location Hong Kong, Hong Kong
Salary HKD 60,000 - 80,000 / year
Type Full time
Level Lead
Source Shazamme
Business / Systems Analyst
Apply direct
Summary
You will drive the people side of change across regional digital, AI, and innovation initiatives, leading strategic change management plans to ensure seamless technology adoption, stakeholder alignment, and long-term value realization across enterprise business units.

Responsibilities
  • Develop and execute regional innovation change management strategies, impact assessments, and training enablement programs for enterprise products.
  • Establish change champion networks, stakeholder engagement roadshows, and alignment workshops across business units and senior leadership.
  • Design executive-ready communications, newsletters, leadership messages, and multimedia campaign content to maximize engagement and adoption.
  • Monitor adoption metrics, user feedback, and training completion rates to construct progress dashboards for steering committees.
  • Maintain enterprise change management playbooks, frameworks, and governance documentation to institutionalize best practices.
  • Coordinate cross-functional teams across business units and HR to seamlessly embed new digital capabilities into daily operations.
  • Early risk warnings and key issue escalations delivered proactively to leadership to ensure timely resolution.
Requirement
  • Bachelor's degree in Business Administration, Communications, Human Resources, Organizational Psychology, or a related discipline.
  • At least 5 years of professional experience in change management, organizational development, strategic communications, or project management; expereince in working in insurance industry is a plus.
  • Direct experience leading change initiatives within technology, digital transformation, AI, or innovation environments; consulting background preferred.
  • Proven record of delivering change activities on schedule while maintaining strict project compliance and governance.
  • Proven ability to engage, influence, and align cross-functional senior executives without direct authority.
  • Practical familiarity with Prosci, ADKAR, or structured change management methodologies.
  • Professional fluency in written and spoken English; proficiency in Cantonese and Mandarin is preferred.

Frequently asked questions

Who is hiring for the Digital Transformation & Change Lead - AI role?
Peoplebank HongKong is hiring for the Digital Transformation & Change Lead - AI position, a Shazamme client. Apply directly on the employer's career site.
Where is the Digital Transformation & Change Lead - AI job located?
The Digital Transformation & Change Lead - AI role with Peoplebank HongKong is based in Hong Kong, HK.
What does the Digital Transformation & Change Lead - AI role pay?
Peoplebank HongKong lists the Digital Transformation & Change Lead - AI role at HKD 60,000–80,000 per year.
Is the Digital Transformation & Change Lead - AI role full-time or contract?
This is a full time position at Peoplebank HongKong.
What experience level is the Digital Transformation & Change Lead - AI role?
The Digital Transformation & Change Lead - AI position is aimed at lead-level candidates.
How do I apply for the Digital Transformation & Change Lead - AI role at Peoplebank HongKong?
Apply directly on Peoplebank HongKong's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct