Manager - Workplace Technology
PRA ·www.pra.com.au
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Manager – Workplace Technology
We're looking for a Manager – Workplace Technology to lead the delivery of end-user technology services across Australia and New Zealand, ensuring a seamless technology experience for employees at every level of the business.
This is a highly visible role, acting as the face of technology across the organisation. You'll engage with stakeholders ranging from warehouse and frontline teams through to senior executives and the CEO, building trusted relationships while driving service excellence.
Key Responsibilities
Lead the strategy, delivery and continuous improvement of workplace technology services, including:
You bring a unique blend of technical expertise, commercial acumen and leadership capability. You'll have experience leading workplace technology functions and be comfortable engaging with stakeholders at all levels of an organisation.
You'll demonstrate:
Please APPLY NOW to be considered!
We're looking for a Manager – Workplace Technology to lead the delivery of end-user technology services across Australia and New Zealand, ensuring a seamless technology experience for employees at every level of the business.
This is a highly visible role, acting as the face of technology across the organisation. You'll engage with stakeholders ranging from warehouse and frontline teams through to senior executives and the CEO, building trusted relationships while driving service excellence.
Key Responsibilities
Lead the strategy, delivery and continuous improvement of workplace technology services, including:
- End User Computing (EUC) and Microsoft 365 environments
- Mobility and device management
- Meeting room technology, printers and workplace peripherals
- In-field support services across major Australia and New Zealand sites (no travel required)
- Management of an outsourced Service Desk partner with Australian-based delivery
- Delivery of a major FY27 laptop refresh program involving approximately 500 devices
- Lead a team of 14 technology professionals, including 5 direct reports
- Foster a high-performing, customer-focused culture
- Develop team capability and drive operational excellence
- Manage and oversee the Workplace Technology cost centre budget
- Drive financial accountability, vendor performance and value-for-money outcomes
- Support planning, forecasting and investment decisions
You bring a unique blend of technical expertise, commercial acumen and leadership capability. You'll have experience leading workplace technology functions and be comfortable engaging with stakeholders at all levels of an organisation.
You'll demonstrate:
- Strong leadership experience managing technical teams
- Deep knowledge of EUC, Microsoft 365 and workplace technology services
- Experience managing outsourced service providers
- Excellent stakeholder engagement and communication skills
- Strong financial and budget management capability
- A customer-first mindset with a passion for delivering exceptional employee experiences
- 3 office days (Melbourne CBD) / the rest from home (flex)
- $200-$210k base plus Super (no bonus in this role)
- Great career development - potential to move to 2IC in the future.
Please APPLY NOW to be considered!
Frequently asked questions
Who is hiring for the Manager - Workplace Technology role?
PRA is hiring for the Manager - Workplace Technology position, a Shazamme client. Apply directly on the employer's career site.
Where is the Manager - Workplace Technology job located?
The Manager - Workplace Technology role with PRA is based in Melbourne, VIC, AU.
Is the Manager - Workplace Technology role full-time or contract?
This is a full time position at PRA.
What experience level is the Manager - Workplace Technology role?
The Manager - Workplace Technology position is aimed at mid-level candidates.
How do I apply for the Manager - Workplace Technology role at PRA?
Apply directly on PRA's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.