Technical Motor Claims Consultant
Mayday Recruitment ·www.maydayrecruitment.com
Apply directTechnical Motor Claims Consultant | Leading Motor Insurer
MAYDAY Recruitment is excited to partner with a highly respected insurer to recruit a Technical Motor Claims Consultant for their growing Kawana team.
This is a fantastic opportunity to step into a specialised, complex claims environment where your expertise truly makes an impact. If you enjoy problem‑solving, analysing detail, and guiding customers through challenging situations with empathy and clarity, this role is made for you.
You’ll be handling a portfolio of complex or unusual motor claims requiring deeper investigation, strong decision‑making, and excellent communication. Every day brings something different — and your work directly contributes to fair outcomes and exceptional customer experience.
If you’re looking for a role where you can apply technical capability, use your judgement, and be recognised for the value you bring, this is the perfect next step.
What’s in it for you
- Permanent, full‑time opportunity
- Supportive leadership that values expertise and integrity
- Join a highly reputable insurer known for strong culture and high performance
- Genuine career development, coaching, and growth opportunities
- A collaborative, down‑to‑earth team environment
- Work on interesting, high‑complexity claims where your skills really matter
- Kawana location with a modern office and great team culture
- Manage a portfolio of complex, high‑value, or unusual motor claims end‑to‑end
- Assess coverage in line with policy terms, ICA and regulatory frameworks
- Conduct detailed investigations including Day‑1 reviews and fact validation
- Communicate clearly with customers regarding processes, entitlements, and outcomes
- Coordinate with assessors, repairers, underwriters, and external specialists
- Manage claim costs, maintain accurate reserves, and negotiate outcomes
- Identify and escalate compliance or risk concerns
- Apply reasonable care assessments and make evidence‑based determinations
- Support customers experiencing vulnerability and initiate fast‑track processes when required
- Build strong relationships across technical, assessing, investigation and dispute resolution teams
- Keep claims progressing efficiently toward finalisation
- Contribute to continuous improvement and support project work when needed
- Experience in Motor Claims (essential)
- Strong technical understanding of policy application and claims assessment
- High emotional intelligence with excellent customer communication skills
- Ability to manage complex information and make confident, fair decisions
- Strong stakeholder management and negotiation capability
- Investigation experience (highly desirable)
- Knowledge of insurance regulatory and compliance obligations
- Resilient, solutions‑focused and calm under pressure
- Collaborative, proactive and eager to support team success
Apply now through MAYDAY Recruitment and take the next step in your claims career.
Technical Motor Claims Consultant | Leading Motor Insurer
MAYDAY Recruitment is excited to partner with a highly respected insurer to recruit a Technical Motor Claims Consultant for their growing Kawana team.
This is a fantastic opportunity to step into a specialised, complex claims environment where your expertise truly makes an impact. If you enjoy problem‑solving, analysing detail, and guiding customers through challenging situations with empathy and clarity, this role is made for you.
You’ll be handling a portfolio of complex or unusual motor claims requiring deeper investigation, strong decision‑making, and excellent communication. Every day brings something different — and your work directly contributes to fair outcomes and exceptional customer experience.
If you’re looking for a role where you can apply technical capability, use your judgement, and be recognised for the value you bring, this is the perfect next step.
What’s in it for you
- Permanent, full‑time opportunity
- Supportive leadership that values expertise and integrity
- Join a highly reputable insurer known for strong culture and high performance
- Genuine career development, coaching, and growth opportunities
- A collaborative, down‑to‑earth team environment
- Work on interesting, high‑complexity claims where your skills really matter
- Kawana location with a modern office and great team culture
- Manage a portfolio of complex, high‑value, or unusual motor claims end‑to‑end
- Assess coverage in line with policy terms, ICA and regulatory frameworks
- Conduct detailed investigations including Day‑1 reviews and fact validation
- Communicate clearly with customers regarding processes, entitlements, and outcomes
- Coordinate with assessors, repairers, underwriters, and external specialists
- Manage claim costs, maintain accurate reserves, and negotiate outcomes
- Identify and escalate compliance or risk concerns
- Apply reasonable care assessments and make evidence‑based determinations
- Support customers experiencing vulnerability and initiate fast‑track processes when required
- Build strong relationships across technical, assessing, investigation and dispute resolution teams
- Keep claims progressing efficiently toward finalisation
- Contribute to continuous improvement and support project work when needed
- Experience in Motor Claims (essential)
- Strong technical understanding of policy application and claims assessment
- High emotional intelligence with excellent customer communication skills
- Ability to manage complex information and make confident, fair decisions
- Strong stakeholder management and negotiation capability
- Investigation experience (highly desirable)
- Knowledge of insurance regulatory and compliance obligations
- Resilient, solutions‑focused and calm under pressure
- Collaborative, proactive and eager to support team success
Apply now through MAYDAY Recruitment and take the next step in your claims career.
Frequently asked questions
Who is hiring for the Technical Motor Claims Consultant role?
Mayday Recruitment is hiring for the Technical Motor Claims Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Technical Motor Claims Consultant job located?
The Technical Motor Claims Consultant role with Mayday Recruitment is based in Toowong, QLD, AU.
What does the Technical Motor Claims Consultant role pay?
Mayday Recruitment lists the Technical Motor Claims Consultant role at AUD 70,000–90,000 per year.
Is the Technical Motor Claims Consultant role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Technical Motor Claims Consultant role?
The Technical Motor Claims Consultant position is aimed at mid-level candidates.
How do I apply for the Technical Motor Claims Consultant role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.