Claims & Risk Officer

Chandler Macleod ·www.chandlermacleod.com

Location Abbotsford, Victoria, Australia
Salary AUD 44 / hour
Type Full time
Level Mid
Source Shazamme
Government & Defence
Apply direct
Claims & Risk Officer
Collingwood, VIC
$44 per hour + super
Contract through to 4 September 2026

We are seeking an experienced Claims & Risk Officer to join a Local Government organisation on a short-term contract.
This role sits within the Risk Team and plays a key role in managing insurance and claims functions across the organisation.

Key Responsibilities
  • Manage insurance and claims matters, liaising with community members, third-party providers, and internal stakeholders
  • End-to-end management of community claims and enquiries using internal systems
  • Monitor claim progress, including the handling of complex cases
  • Respond to internal insurance and claims-related queries
  • Contribute to and develop internal reporting
  • Provide support across ad hoc risk and claims activities as required
About You
  • Demonstrated experience in insurance and claims management (essential)
  • Experience managing an insurance portfolio, including coordinating claims and reporting
  • Strong knowledge of relevant legislation and regulatory frameworks
  • Highly developed administrative, organisational, and operational skills
  • Experience working with databases and electronic document management systems
  • Local Government experience will be highly regarded
This is a fantastic opportunity to contribute to a collaborative Risk Team within a well-regarded council environment.

Please note: only shortlisted candidates will be contacted.



At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

Frequently asked questions

Who is hiring for the Claims & Risk Officer role?
Chandler Macleod is hiring for the Claims & Risk Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Claims & Risk Officer job located?
The Claims & Risk Officer role with Chandler Macleod is based in Abbotsford, VIC, AU.
What does the Claims & Risk Officer role pay?
Chandler Macleod lists the Claims & Risk Officer role at up to AUD 44 per hour.
Is the Claims & Risk Officer role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Claims & Risk Officer role?
The Claims & Risk Officer position is aimed at mid-level candidates.
How do I apply for the Claims & Risk Officer role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct