Key Account Manager

EMEA Recruitment is delighted to be recruiting for an experienced commercial professional to take on the role of Key Account Manager for a fast-moving consumer goods business based in Amsterdam.

This position is critical in managing and developing major Dutch retail relationships, ensuring performance against growth targets and leading annual contract negotiations.

The role will suit someone who enjoys high-touch, face-to-face customer management and can combine strong negotiation skills with solid commercial and financial acumen.

Key responsibilities of the Key Account Manager:

• Managing key customer relationships, including end-to-end ownership of annual negotiations (terms, conditions, and commercial agreements)
• Driving day-to-day account performance, maintaining regular customer contact, and ensuring progress against targets throughout the year
• Developing and executing joint growth plans with customers, including promotional planning and portfolio expansion
• Leading pricing negotiations and securing agreements around investments and commercial initiatives
• Supporting new product listings and ensuring effective execution with internal stakeholders
• Working closely with marketing, trade marketing, and finance teams to deliver the best customer outcomes
• Providing informal leadership and coaching to junior account managers within a relatively young team

Key requirements:

• Fluent Dutch and English (essential)
• 4-5 years’ experience in Account Management/Key Account Management within FMCG (essential)
• Proven experience managing Dutch retail accounts, ideally within grocery retail (drug retail experience is advantageous)
• Strong capability in negotiation with established, traditional retail customers
• Demonstrable commercial and financial understanding, including P&L/customer financials
• Comfortable operating in a changing environment, taking ownership, and helping build structure where needed
• A collaborative mindset and willingness to go the extra mile in a lean, cross-functional set-up

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.