Customer Service Officer

Perigon ·perigongroup.com.au

Location Sydney, NSW, Australia
Salary AUD 65,000 / year
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct
Customer Service Officer
Seeking proactive and personable Customer Service Officer to deliver exceptional customer service in a fast-paced environment. 
  • Based in Macquarie Park 
  • Site based 5 days a week
  • Permanent Opportunity - Permanent Visa Holders Only (No WHV/Student Visas)
  • $65,000 + super
Joining a well-tenured team who support one another. Due to the team size, culture fit is important - someone who is dedicated and motivated to do a good job not only for themselves and their career but also to be team player, and someone who is willing to commit to the role long term. 

Due to the industry, there are often intricate terms to learn and this business is dedicated in the full training to ensure everyone is confident in the sector and terminology.

We unfortunately, will not be consider applicants with no previous experience in Customer Service.

What you will be doing:
  • Answering and responding professionally to high-volume inbound calls 
  • Create unique and tailored experiences for customers - exceptional customer service
  • Processing Financial Admin - i.e. reviewing invoices
  • Data entry into system
  • Team collaboration 
  • Ad-hoc Office duties
About you: 
  • Excellent communication and resolution skills
  • Great phone mannerisms 
  • Experience working in a call centre is desirable 
  • Excellent communication and resolution skills
  • Interpersonal skills
  • Strong attention to detail 
  • Customer service and/or clerical experience 
  • Be great on a computer, be able to pick up new systems
  • Thrives in a fast-paced environment 
For more information contact Sarah Swann at sarah.swann@perigongroup.com.au

Frequently asked questions

Who is hiring for the Customer Service Officer role?
Perigon is hiring for the Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer job located?
The Customer Service Officer role with Perigon is based in Sydney, NSW, AU.
What does the Customer Service Officer role pay?
Perigon lists the Customer Service Officer role at up to AUD 65,000 per year.
Is the Customer Service Officer role full-time or contract?
This is a full time position at Perigon.
What experience level is the Customer Service Officer role?
The Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer role at Perigon?
Apply directly on Perigon's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct