Product Manager

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a Product Manager. This opportunity is based in Kuala Lumpur.

Position Overview
This role is responsible for driving the end-to-end product development lifecycle, from customer research through to product delivery and marketing.
The position plays a critical role in shaping product strategy, enhancing user experience, and supporting business growth through innovation.

Key Responsibilities

• Define product vision and roadmap, prioritizing features aligned with user needs, business goals, and market opportunities.
• Conduct user research and testing to uncover pain points and collaborate with designers to create intuitive user experiences
• Identify gaps & opportunities to improve products, features & offerings
• Lead development of clear product requirements and user stories to guide engineering on what to build
• Analyze usage data to track adoption, engagement, and improvement areas
• Work closely with:
• Marketing to hit customer acquisition goals and targets
• Engineers, designers, and testers to define features, write specs, user stories, create wireframes and prototypes
• Customer-facing team to handle product related queries and integrate customer feedback into product requirements
  Lead, train and mentor the Product team towards a customer-driven product culture while managing team budget

Key Requirements

Qualifications & Experience

• Completed tertiary education in a related programme
• Minimum 3 years of experience in leadership role(s) within financial service sector
• Proven track record in developing, growing and launching mobile app products & features

Technical / Functional Expertise

• Experience in developing and growing mobile app products
• Proficiency in using tools to manage the product development lifecycle (e.g. Jira in an AGILE environment)
• Proficiency in MS Office and Google Suite
• Strong capability across customer research, UX discovery, sprint planning, project management and product marketing
• Experience analysing usage data to track adoption, engagement, and improvement areas

Soft Skills & Leadership Competencies

• Excellent written and verbal communication skills, with a proven ability to present analysis results to Senior Management
• Strong cross-functional collaboration skills with marketing, engineering, design, and customer-facing teams
• Leadership capability to guide, mentor and develop product teams
• Strategic thinking combined with hands-on execution ability