Advisory Officer

Advisory Officer

• Location - Parramatta (5 days per week in office)
• Contract - 10-week contract
• Rate- $42 per hour + super

 

We are partnering with a respected public sector organisation to engage an Advisory Officer for a short-term project based in Parramatta. This role will suit someone with a paralegal or insurance claims background who can review customer information, assess potential eligibility for insurance benefits and support accurate, customer-focused outcomes.

About the Role You will join a specialised benefits and personal insurance team to review customer records and identify individuals who may potentially meet the criteria for an insurance claim. You will conduct research and analysis, document findings and prepare eligible matters for review and approval. Training will be provided on the organisation's databases and internal systems.

Key Responsibilities

• Review and evaluate customer records to identify potential eligibility for an insurance claim.
• Assess relevant information against policy, age, cover status and eligibility requirements.
• Prepare clear documentation and recommendations for review and approval.
• Assist with research and analysis to support project delivery and improved service outcomes.
• Monitor project tasks, plans, deliverables and implementation activities.
• Provide timely updates and advice to relevant project stakeholders.
• Prepare project documentation, including status updates, reports and discussion papers.
• Apply appropriate project management processes and maintain accurate records.

Skills & Experience To be successful in this role, you will have:

• Previous experience in a paralegal, legal support or insurance claims environment.
• Ability to review complex customer information and identify potential claim eligibility.
• Strong research, analytical and problem-solving skills.
• High attention to detail and the ability to prepare accurate, well-structured documentation.
• Good stakeholder communication skills and a professional, customer-focused approach.
• Ability to manage competing tasks and deliver within short project timeframes.
• Confidence learning new databases, systems and internal processes.

What's on Offer?

• 10-week project contract
• $42.00 per hour plus superannuation
• 35 hours per week, Monday to Friday.
• Parramatta-based role in a fully office-based working environment.
• Training on internal databases and systems.
• Opportunity to contribute to work that supports important customer financial outcomes.

If you have a paralegal or insurance claims background and are available for a short-term Parramatta-based assignment, we would love to hear from you.

Apply today or reach out for a confidential discussion:
Katrina Gabriel | 0489 923 756 | katrinag@whizdom.com.au

Candidates will need to be willing to undergo pre-employment screening checks, which may include ID and work rights verification and any other checks requested for the engagement.