Communications & Engagement Specialist

Our client is one of Australia's largest and most respected aged care providers, supporting thousands of Australians through residential aged care, retirement living, home care and community services. As part of an exciting transformation, they are investing significantly in their Brand, Marketing and Communications function and are building a new in-house communications team.
 
This newly created role offers the opportunity to shape how the organisation communicates with its people, clients and the broader community, working alongside an experienced and highly supportive Communications Manager who values collaboration, fresh ideas and giving her team the autonomy to succeed.
 
If you're a strong storyteller who enjoys variety, thrives in a people-focused environment and wants to make a genuine impact, this is an opportunity to help build something from the ground up.
 
The Opportunity
 
Reporting into the Communications Manager, you'll play a key role across both internal and external communications, helping to elevate the organisation's profile while strengthening engagement with employees, clients and the wider community.
 
No two days will look the same. One day you may be drafting executive communications and coordinating a company-wide town hall, while the next you're writing a media release, developing client communications or representing the organisation at a community event.
 
With crisis communications managed externally through an agency, this role allows you to focus on proactive storytelling, relationship building and creating meaningful communications that support organisational growth.
 
Key Responsibilities

• Develop engaging internal communications including leadership updates, newsletters, presentations and company-wide announcements.
• Support executive communications including speeches, talking points and town hall content.
• Write compelling media releases and proactively pitch positive stories to media outlets.
• Build relationships with local communities, stakeholders and retirement village residents to strengthen community engagement.
• Coordinate community events and engagement initiatives.
• Develop client communications including newsletters and service updates.
• Create content across digital and communication channels while maintaining brand consistency.
• Work closely with Marketing, HR and operational leaders on organisation-wide communication campaigns.
• Monitor communication effectiveness and identify opportunities for continuous improvement.

About You
 
You'll be an experienced communications professional who enjoys balancing strategic thinking with hands-on content creation.
 
You'll also bring:

• Experience across internal and external communications.
• Exceptional writing, editing and storytelling skills.
• Experience writing media releases and developing communications for a range of audiences.
• Confidence building relationships with internal stakeholders, community groups and external partners.
• Strong organisational skills with the ability to manage multiple priorities.
• A collaborative, proactive approach and the confidence to contribute new ideas.
• Qualifications in Communications, Public Relations, Marketing or a related discipline.

Experience within healthcare, aged care, government or the not-for-profit sector will be well regarded, however we welcome applications from candidates across a range of industries who can demonstrate outstanding communication and stakeholder engagement experience.
 
Why Apply?
 
This is an exciting opportunity to join an organisation investing heavily in its communications capability at a pivotal stage of growth.
 
You'll enjoy:

• Newly created position with the opportunity to help shape a growing communications function.
• Supportive leader with an open-door management style who genuinely values initiative and innovation.
• Modern offices in Kangaroo Point with onsite parking.
• Hybrid working (1 day work from home).
• Five weeks annual leave.
• Salary sacrificing benefits.
• The opportunity to work for one of Australia's largest and most respected aged care providers where your work will have genuine community impact.

If you're passionate about communications, love building relationships and are looking for a role where your work genuinely makes a difference, we'd love to hear from you.