Contract Credit Controller

We are looking for a proactive and customer-focused professional to join a collaborative finance team on a six-month fixed-term contract.

This is an opportunity to join a purpose-driven organisation dedicated to improving the health and wellbeing of communities across New Zealand. Through its customer services, training programmes, and innovative products, the organisation makes a meaningful difference to thousands of Kiwis every day. As part of a supportive and close-knit finance team, you will play an important role in ensuring healthy cash flow while delivering a positive experience for customers.

Your responsibilities will include:

• Managing a high-volume debtor ledger.
• Contacting customers via phone and email to recover outstanding payments.
• Resolving account queries and reconciling discrepancies.
• Negotiating payment arrangements where required.
• Allocating payments and maintaining accurate customer records.
• Working closely with internal teams to ensure a seamless customer experience.
• Assisting with month-end processes and reporting as required.

To be successful in this role, you will be an experienced Credit Controller who enjoys balancing strong customer service with achieving positive collection outcomes. You're confident having conversations around overdue accounts while maintaining professionalism and empathy.

You will also bring:

• Previous experience in a Credit Control or Accounts Receivable position.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organisational skills.
• The ability to prioritise your workload and work effectively within a busy team environment.
• A proactive approach to problem-solving and continuous improvement.
• Confidence using accounting or ERP systems, along with intermediate Microsoft Excel skills.

If you are available immediately, or within a few weeks, and able to commit to the duration of the contract we would love to hear from you.  

Please apply via the link.  If you have specific questions that aren't answered above you are welcome to contact Sally Stanton on 021563311.