Logistics Coordinator

Location: Milton Keynes
Salary: £35,000 to £37,000
Job Type: Permanent, Full-time
Working Arrangement: Primarily office-based

WSR is recruiting for a Logistics Coordinator on behalf of a growing manufacturing company based in Milton Keynes. Our client provides a range of specialist products for building interiors and has developed a positive, fast-paced and collaborative working environment.

This role will support the end-to-end movement of goods, working closely with the Project Management team, customers, suppliers and third-party logistics providers. You will arrange transport and site deliveries, monitor shipments, maintain accurate records and help ensure consignments arrive on time, within budget and in accordance with customer requirements.

Key Responsibilities

• Arrange transportation and site deliveries in a timely, coordinated and cost-effective manner.
• Work closely with the Project Management team to meet delivery schedules and customer requirements.
• Monitor inbound and outbound freight and track consignments through to delivery.
• Investigate transit delays and assist with route planning across road, rail, air or sea where required.
• Liaise with customers to understand and fulfil their specific delivery requirements.
• Develop effective working relationships with carriers, couriers, suppliers and third-party logistics partners.
• Support stock visibility, incoming receipts and outgoing orders.
• Maintain accurate logistics, inventory and delivery records.
• Prepare shipping documents, delivery paperwork and customs or compliance documentation where applicable.
• Monitor delivery performance and provide clear updates and reports to management and internal stakeholders.
• Resolve delivery queries and operational issues quickly and professionally.

Skills and Experience

• Previous experience in logistics, transport coordination, shipping, customer service or a similar role.
• A confident and professional telephone manner.
• Strong written and verbal communication skills.
• Excellent organisation, planning and attention to detail.
• Ability to prioritise and manage multiple tasks within a fast-paced environment.
• Good IT skills, including Microsoft Excel; experience with Smartsheet would be advantageous.
• Experience working with couriers, carriers or third-party transport providers would be beneficial.
• Knowledge of shipping terminology, import and export processes, or warehouse management systems would be an advantage.
• A proactive, adaptable and self-motivated approach.
• Ability to work independently and collaboratively as part of a team.
• Strong customer focus and commitment to delivering a first-class service.

Salary and Benefits

• £35,000 basic salary.
• Monday to Thursday, 7.30am–4.30pm.
• Friday, 7.30am–3.30pm.
• 23 days’ holiday, increasing by one day for each completed year of service up to an additional five days, plus bank holidays.
• 24 working-from-home days annually following successful completion of probation.
• Life insurance at three times annual salary.
• Pension scheme.
• Free onsite parking.
• Employee referral scheme.
• Long-service awards.
• Employee recognition programme.

If you are an organised and customer-focused logistics professional who enjoys working in a busy and collaborative environment, we would be delighted to hear from you.